Front Office Trainee Barcelona
2025-11-22
Barcelona, España
Descripción de la oferta
Proceso de selección continuo.FuncionesJob SummaryThe Front Office trainee will be able to fully experience the front services of the Nobu Hotel Barcelona with a hands - on approach. After completing this program, the trainee will have learned how a real front services operation is managed with first - hand experience and will be fully immersed in the Nobu culture. Essential Functions: - Learn all aspects of the Nobu hotel Barcelona and all pertaining points of interest of the destination. - Learn hotel room categories and basic information on outlets menus. - Learn and perform all technical aspects of front services: how to check in/ check out guests, do rooms move, upsell rooms, allocate rooms, balance inventory, deliver luggage and packages, handling dining transfer reservations, etc. - Learn and execute shift opening and closing procedures. - Collect guest preferences and prepare for all VIP arrivals. - Learn how to handle and efficiently resolve guest incidents and internal breakdowns. Requirements: - Education: Currently studying hospitality management. - Experience: Prior working experience in a hotel or restaurant is valuable. - Technical skills: Must have basic knowledge of Microsoft Office, including Outlook, Excel, Word. Micros a plus but not a must. - Communication: Must be fluent in English and Spanish. - Skills: Flexibility. Active listening. Emotional intelligence. Customer service. Assertive communication. Commitment. Responsibility. Ability to work under pressure. Good non - verbal communication skills. Initiative. - Grooming: All Nobu Hotel Barcelona employees are expected to adapt while maintaining a groomed appearance following the company's standards. (Appearance & Grooming Nobu Hotel BarcelonaRequisitos.
Proceso de selección continuo.FuncionesJob SummaryThe Front Office trainee will be able to fully experience the front services of the Nobu Hotel Barcelona with a hands - on approach. After completing this program, the trainee will have learned how a real front services operation is managed with first - hand experience and will be fully immersed in the Nobu culture. Essential Functions: - Learn all aspects of the Nobu hotel Barcelona and all pertaining points of interest of the destination. - Learn hotel room categories and basic information on outlets menus. - Learn and perform all technical aspects of front services: how to check in/ check out guests, do rooms move, upsell rooms, allocate rooms, balance inventory, deliver luggage and packages, handling dining transfer reservations, etc. - Learn and execute shift opening and closing procedures. - Collect guest preferences and prepare for all VIP arrivals. - Learn how to handle and efficiently resolve guest incidents and internal breakdowns. Requirements: - Education: Currently studying hospitality management. - Experience: Prior working experience in a hotel or restaurant is valuable. - Technical skills: Must have basic knowledge of Microsoft Office, including Outlook, Excel, Word. Micros a plus but not a must. - Communication: Must be fluent in English and Spanish. - Skills: Flexibility. Active listening. Emotional intelligence. Customer service. Assertive communication. Commitment. Responsibility. Ability to work under pressure. Good non - verbal communication skills. Initiative. - Grooming: All Nobu Hotel Barcelona employees are expected to adapt while maintaining a groomed appearance following the company's standards. (Appearance & Grooming Nobu Hotel BarcelonaRequisitos.