Associate Project Manager

2024-08-26
USA
Suvoda
Associate Project Manager I
Reports to: Design Consultant, Project Manager, or Technical Consultant Lead, or Services Manager, Delivery Coach
Department: Services Delivery 
Suvoda is a global clinical trial technology company shaping digital experiences that enable clinical trial sponsors and site professionals to take full command over the inherent logistical complexity behind mission-critical and time-sensitive patient interactions in life-sustaining studies for therapeutic areas such as oncology, central nervous system, and rare disease.  
Supporting clinical trials means supporting unique experiments that are inherently complex, high-stakes, and dynamic. It is imperative that Suvoda staff working with clients, end-users, or the systems that clients and end-users interact with understand the clinical trial industry, regulations, Suvoda’s software products and processes, and especially the specificities of the unique trial in question before taking any actions they may alter the data of the system in question.  
 Associate Project Manager I Responsibilities:  

Work as part of a cross-functional project team responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management in clinical trials 
Support the Services Delivery project team in: 

 Liaising with the client to discuss requirements, handle issues, provide status updates, and answer questions 
Designing the IRT solution to meet the study requirements based on the clinical protocol, Suvoda proposal and discussions with the client 
Accurately and completely documenting all requirements and participating in internal and external specification review meetings 
 Assisting with client review meetings of IRT specifications and supporting documents, making any required updates 
Managing project schedules and scope, tracking all internal and client tasks required to meet project milestones 
Managing the cross-functional project team’s schedule and task assignments 
Assisting with creating the UAT plan, developing test scripts, coordinating data setup, and providing client support for client UAT 
Providing protocol-specific support to the client and support team after go-live 
Ensure client satisfaction throughout the project build and maintenance phase, working with Suvoda management, the Suvoda product team, and business development as needed 
Provide system training to end-users using in-person meetings, web meetings, and user manuals 
Provide telephone and email support to system users globally 
Travel to client sites to attend meetings and conduct user training sessions 
Perform other related duties as required 



Requirements: 

Bachelor's degree required (in life sciences or computer science preferred) 
Interpersonal and communication skills 
Time management and organizational skills 
Analytical thinking ability 
Creative problem-solving ability 
Attention to detail 

Role Levels and Experience: 

No prior experience required