Bellboy - Kimpton Vividora Barcelona (Barcelona)
2025-09-12
Barcelona, España
Descripción de la oferta
Proceso de selección continuo.FuncionesWhat's the job? As bell staff you are responsible for providing a positive first and last impression to guests as they arrive and leave the hotel, as well as help them with luggage. Reports to the Front Desk Manager. Your day- to- day * Greet all guests upon arrival. * Assist guests with luggage to their rooms promptly when checking in and upon checking out. * Promote all hotel functions and facilities. * Inform incoming guests on the following while assisting them to their room: storage area, restaurant hours, the events happening in the hotel, health club information, emergency procedures; equipment and exit paths. * Once in guest room, provide the guest with the following information: basic telephone instructions, procedures for charging items to one's rooms, heating and air conditioning, laundry procedures, door lock and key use, room directory, etc. * Remove trash, papers, cans, bottles, cups, etc. , in lobby area. * Assist guest with general information when Front Office is not available. * Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theater, movies, entertainment, and restaurants) . * Polish and clean bell carts daily. * Assist guests into automobiles or taxi. * Prevent entrance of unauthorized or undesirable persons. * Quickly respond to guest requests in a timely and friendly matter. Requisitos * Studies in hospitality or related field. * 2+ years' experience working in Rooms department. * Must be fluent in local language and English, additional languages will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team- worker and with passion for service. Se ofrece * Discounted international room rates. * Meals whilst on duty. * Private health insurance discount. * Kimpton Benefits: our platform with exclusive discounts for employees. * Cool work environment and lots of fun! ? ? * Room for professional growth in one of the largest hospitality companies. * Training programmes and access to IHG's training tool. * Uniform and laundry service
Proceso de selección continuo.FuncionesWhat's the job? As bell staff you are responsible for providing a positive first and last impression to guests as they arrive and leave the hotel, as well as help them with luggage. Reports to the Front Desk Manager. Your day- to- day * Greet all guests upon arrival. * Assist guests with luggage to their rooms promptly when checking in and upon checking out. * Promote all hotel functions and facilities. * Inform incoming guests on the following while assisting them to their room: storage area, restaurant hours, the events happening in the hotel, health club information, emergency procedures; equipment and exit paths. * Once in guest room, provide the guest with the following information: basic telephone instructions, procedures for charging items to one's rooms, heating and air conditioning, laundry procedures, door lock and key use, room directory, etc. * Remove trash, papers, cans, bottles, cups, etc. , in lobby area. * Assist guest with general information when Front Office is not available. * Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theater, movies, entertainment, and restaurants) . * Polish and clean bell carts daily. * Assist guests into automobiles or taxi. * Prevent entrance of unauthorized or undesirable persons. * Quickly respond to guest requests in a timely and friendly matter. Requisitos * Studies in hospitality or related field. * 2+ years' experience working in Rooms department. * Must be fluent in local language and English, additional languages will be highly valuable. * Proactive, positive, energetic, dynamic, emphatic, team- worker and with passion for service. Se ofrece * Discounted international room rates. * Meals whilst on duty. * Private health insurance discount. * Kimpton Benefits: our platform with exclusive discounts for employees. * Cool work environment and lots of fun! ? ? * Room for professional growth in one of the largest hospitality companies. * Training programmes and access to IHG's training tool. * Uniform and laundry service