Cash Collection Specialist with English & French en Barcelona
2026-10-23
Barcelona, España
Descripción de la oferta
Duración de la oferta: hasta el 22/11/2026.FuncionesAs member of the Cash Collection Team, you will: - Contact and follow- up daily your customers by phone calls or e- mails - Record the Collection activity and invoices statuses changes in the dedicated Collection tool - Understand the whole Order To Cash (OTC) process for a better dispute management - Understand the legal and contractual recruitment scope - Coordinate with the Billing Teams to solve invoice related disputes - Collaborate with the Sales Team in negotiations with customers - Liaise with the Cash Allocation Team to follow- up customers' payments and its correct matching - Prepare the litigation file for Legal procedures - Give and keep visibility to the Sales Team on their portfolio's Collection status - Collaboration on one- off French and European projects (reporting, training, process improvement, etc) - Achieve monthly personal and team Collection targets around Bad Debt and Cash- in amountsRequisitos- Fluent and professional in French & English (and third european language is a plus) - Previous experience in the role highly desirable - Dynamic, organized with a methodical approach - Good negotiation and communication skills (spoken and written) - Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes) - Customer focus - Ability to work under pressure to attain company objectives and Cash Collection KPIs - Desire to belong to and be an active member of a teamSe ofrece- Competitive salary aligned with your experience - Permanent, full- time contract - Meal vouchers - Bonus - Private health insurance - Life Insurance - Hybrid working model (2 days of home office/week) - Multicultural environment - Training and internal development opportunities - A vibrant and dynamic international workplace located in Barcelona - Start date: ASAP
Duración de la oferta: hasta el 22/11/2026.FuncionesAs member of the Cash Collection Team, you will: - Contact and follow- up daily your customers by phone calls or e- mails - Record the Collection activity and invoices statuses changes in the dedicated Collection tool - Understand the whole Order To Cash (OTC) process for a better dispute management - Understand the legal and contractual recruitment scope - Coordinate with the Billing Teams to solve invoice related disputes - Collaborate with the Sales Team in negotiations with customers - Liaise with the Cash Allocation Team to follow- up customers' payments and its correct matching - Prepare the litigation file for Legal procedures - Give and keep visibility to the Sales Team on their portfolio's Collection status - Collaboration on one- off French and European projects (reporting, training, process improvement, etc) - Achieve monthly personal and team Collection targets around Bad Debt and Cash- in amountsRequisitos- Fluent and professional in French & English (and third european language is a plus) - Previous experience in the role highly desirable - Dynamic, organized with a methodical approach - Good negotiation and communication skills (spoken and written) - Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes) - Customer focus - Ability to work under pressure to attain company objectives and Cash Collection KPIs - Desire to belong to and be an active member of a teamSe ofrece- Competitive salary aligned with your experience - Permanent, full- time contract - Meal vouchers - Bonus - Private health insurance - Life Insurance - Hybrid working model (2 days of home office/week) - Multicultural environment - Training and internal development opportunities - A vibrant and dynamic international workplace located in Barcelona - Start date: ASAP