Community Center Associate

Job SummaryThe Community Center Representative will be based at one of Clever Cares Medicare Community Centers and will provide customer service to Clever Care members and seniors in the community. This person will represent Clever Care in the community and will develop and maintain the companys reputation. The position will be customer-facing with some sales responsibilities. The representative will be motivated by Clever Cares mission to deliver culturally-sensitive health care solutions to seniors in our community.Wage Range: $20/hour - $24/hour Schedule: 40 hours per week. Must be open to work on some Saturdays Functions & Job ResponsibilitiesProvide excellent customer service for the Community Center.Provide in-language support for members regarding their benefits and accessing care.Act as a Medicare Advisor with in-language support to community members with questions about their Medicare options.Schedule and coordinate health events held at the community centers. This includes logistic and planning efforts.Responsible for communicating and coordinating general building repairs with Facilities Manager/Department. Maintain a proper inventory of equipment, center supplies and promotional/marketing items.Track and monitor traffic flow and utilization of services.Perform routine inspections to ensure equipment is working properly for quality assurance purposes.Responsible for managing the use of space to host meetings and programs while ensuring safety and cleanliness.Identify and develop programs and activities that bring value and interest to the center by working closely with the the community, Field Engagement and Sales team.Other duties as assigned. Qualifications:Bachelors in Business, Marketing or Communications, or equivalent experienceMinimum of one (1) year of customer service experienceMinimum of one (1) year of experience in marketing preferred.Experience working in health care, non-profit organizations, or senior community preferred.Event planning or coordination is a plus.Experience working with an ethnically diverse populationActive California Life and Health Insurance License is required or must obtained within 2 months of hire Skills:Bilingual in Vietnamese, Mandarin, Cantonese or Korean on a business level (reading, speaking and writing).Excellent customer service skills, experience serving the senior population a plusAbility to present to small and large groups.Desire to help seniors by improving their access and understanding of their healthcare options.Planning event details and aspects must be detail-oriented and positive.Reliable, present, and dedicated.Strong organizational skills. Physical & Working Environment.Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:Must be able to travel when needed or required Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking)Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs. Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly. Work is performed in an office environment. The job involves frequent contact with staff and public. May occasionally be required to work irregular hours based on the needs of the business. Clever Care Health Plan is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required. Salary ranges posted on the job posting are based on California wages. Salary may be higher or lower depending on the candidates state residency.