Community Outreach Representative

At Perfected Claims, we are a dedicated team who have come together to serve our clients with confidence, credibility, and unwavering support. Youve come to the right place if youre looking for a career that combines meaningful work and professional growth, alongside a passionate team. Together, we can change the legal services landscape and positively impact those who need it most.The Community Outreach Representative supports the companys client acquisition efforts. They are responsible for building awareness of the various mass tort campaigns within targeted communities across the nation. This role is critical to building public trust in the work that the company does on behalf of those who have been harmed, and contributing to the conversion of leads into clients. The role is responsible for helping the community understand their rights and helping individuals and families sign-up with our legal team for representation.Key Responsibilities:Research and attend various community engagements to share our message, integrate into the community to build trust, and gain interest of individuals who may have been harmed.Schedule appointments in the office and out in the community to get clients signed up with representation.Follow up with potential clients that have questions and help address their concerns, with the goal of signing up as a client.Answer current client questions in-person, by phone, and email.Support and attend micro-town hall and other in-office events, overall care and organization of the office.Support logistical planning and attend large town halls.Responsible for data entry and work within the companys databases.Collect current clients documentation and information as necessary to support their case and submit documentation as required.Required Qualifications:High school diploma or equivalent.2-4+ years experience in client relations, customer service, sales, or account representative roles with an excellent track record of success.Proficient in Google Workspace applications.Exceptional communication skills including verbal, written, and follow-up.Strong ability to actively listen to understand, not respond.Ability to speak confidently, comfortably, and in a concise manner with individuals and in front of an audience.Able to act with integrity, professionalism, and confidentiality.Compassion and understanding for people in crisis.Skills & AbilitiesStrong organizational and time management skills.Able to complete workflows as outlined by the manager.Excellent customer-facing skills.Ability to work within a team environment.Flexibility and willingness to learn.Ability to work in a fast-paced and sometimes stressful service environment.Willingness to work some weekends and travel for extended periods of time as necessary.Physical Requirements:Frequent need for oral, written and auditory communication.Occasional need to lift at least 20 pounds.Ability to sit and stand for long periods of time.Frequent repetitive hand and wrist motions.Occasional need for travel.This position is based in-office in Dalton, GA. Relocation assistance is not available for this position.This position description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties as may be required. Strategic Campaign Sourcing LLC has the right to revise this position description at any time.Strategic Campaign Sourcing LLC is an equal opportunity employer.If you need an accommodation during the application process due to a disability, please contact us and ask for Human Resources.Job Types: Full-time, TemporaryPay: $25.00 - $29.00 per hourBenefits:401(k) with employer matchMedical, dental, and vision insuranceFlexible spending accountBasic life insurancePaid time off