Concierge - Club Level Guía de Isora (Santa Cruz de Tenerife)
2026-03-09
Guía de Isora (Santa Cruz de Tenerife), España
Descripción de la oferta
Proceso de selección continuo.FuncionesInstantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility where the sea, the land, and the subtropical vegetation blend effortlessly with an iconic Moorish-inspired architecture. JOIN OUR TEAM AS A RETREAT AMBASSADOR! Do you have a passion for creating memorable experiences and ensuring every detail is perfect? We are looking for our next Retreat Ambassador—a proactive, service-oriented individual with a genuine commitment to hospitality. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Your responsibilities will include… · Welcome and acknowledge all guests with genuine warmth and professionalism, anticipating their needs and ensuring their comfort. · Monitor seating availability and maintain a safe, clean, and organized environment in the Retreat lounge. · Prepare and serve beverages (hot, cold, and alcoholic) according to quality standards. · Keep the bar area, furniture, and utensils clean and in excellent condition. · Manage stock levels for ice, glassware, and supplies, communicating replenishment needs promptly. · Coordinate special requests with the kitchen and other departments to deliver personalized service. · Complete opening and closing duties, ensuring accurate documentation in departmental records. · Comply with company policies and maintain a polished, professional appearance at all times. · Act as a key point of contact for guests, resolving issues and providing clear information. · Collaborate closely with the team to guarantee an exceptional guest experience. · Ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day.RequisitosWhat we expect from you… · Natural, friendly, and professional communication skills—both verbal and written. · Previous experience in hospitality, guest service, or operational roles. · Ability to prioritize and manage multiple tasks efficiently. · Proactive mindset, problem-solving attitude, and strong teamwork skills. · Solid level of English and Spanish. · Valid work permit for Spain. · A spirit of hospitality, attention to detail, and commitment to excellence. · Physical ability to lift up to 25 lbs and stand or walk for extended periods.Se ofreceHow we inspire you… · A competitive salary and working conditions aligned with your experience. · Real opportunities for professional growth within Marriott International. · Continuous training programs, including access to our internal learning university. · The possibility to travel and work across more than 9,500 hotels worldwide with exclusive employee rates (“Explore Rate”). · Discounts on dining experiences within the resort and across Marriott properties globally. · Complimentary daily meals in our employee dining area. · Uniform and professional laundering included. · Recognition programs, internal celebrations, and team-building activities. · Participation in social responsibility initiatives. · Comprehensive corporate medical care.
Proceso de selección continuo.FuncionesInstantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility where the sea, the land, and the subtropical vegetation blend effortlessly with an iconic Moorish-inspired architecture. JOIN OUR TEAM AS A RETREAT AMBASSADOR! Do you have a passion for creating memorable experiences and ensuring every detail is perfect? We are looking for our next Retreat Ambassador—a proactive, service-oriented individual with a genuine commitment to hospitality. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Your responsibilities will include… · Welcome and acknowledge all guests with genuine warmth and professionalism, anticipating their needs and ensuring their comfort. · Monitor seating availability and maintain a safe, clean, and organized environment in the Retreat lounge. · Prepare and serve beverages (hot, cold, and alcoholic) according to quality standards. · Keep the bar area, furniture, and utensils clean and in excellent condition. · Manage stock levels for ice, glassware, and supplies, communicating replenishment needs promptly. · Coordinate special requests with the kitchen and other departments to deliver personalized service. · Complete opening and closing duties, ensuring accurate documentation in departmental records. · Comply with company policies and maintain a polished, professional appearance at all times. · Act as a key point of contact for guests, resolving issues and providing clear information. · Collaborate closely with the team to guarantee an exceptional guest experience. · Ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day.RequisitosWhat we expect from you… · Natural, friendly, and professional communication skills—both verbal and written. · Previous experience in hospitality, guest service, or operational roles. · Ability to prioritize and manage multiple tasks efficiently. · Proactive mindset, problem-solving attitude, and strong teamwork skills. · Solid level of English and Spanish. · Valid work permit for Spain. · A spirit of hospitality, attention to detail, and commitment to excellence. · Physical ability to lift up to 25 lbs and stand or walk for extended periods.Se ofreceHow we inspire you… · A competitive salary and working conditions aligned with your experience. · Real opportunities for professional growth within Marriott International. · Continuous training programs, including access to our internal learning university. · The possibility to travel and work across more than 9,500 hotels worldwide with exclusive employee rates (“Explore Rate”). · Discounts on dining experiences within the resort and across Marriott properties globally. · Complimentary daily meals in our employee dining area. · Uniform and professional laundering included. · Recognition programs, internal celebrations, and team-building activities. · Participation in social responsibility initiatives. · Comprehensive corporate medical care.