Content moderator / Student Safety Analyst
2024-11-04
UK
Securly13
COMPANY OVERVIEW
Securly, Inc. is the definitive leader in K-12 student safety and wellness solutions, protecting over 20 million students across 20,000 schools worldwide. Our AI-driven safety solutions have established us as one of the fastest-growing EdTech companies, consistently recognized as EdTech Product of the Year and a Top Place to Work three years running. Through innovative technology and data-driven insights, we're revolutionizing student safety and digital well-being in education.
ROLE IMPACT
As a Student Safety Analyst, you'll be at the forefront of student protection, working with our award-winning AI technology to review and assess potentially harmful online activity. Your decisions and actions will directly contribute to student safety and well-being, helping us maintain our mission of creating safer, more supportive educational environments.
LOCATION & HOURS
Remote position (UK-based candidates only)
Monday-Friday, 10:00 AM - 7:00 PM BST (flexible arrangements possible)
LEARN MORE ABOUT THE ROLE
Watch our 2-minute impact video: https://www.youtube.com/watch?v=7H7ymNNlyKs&list=PLi-on-AHMn6NQMMDo-jc0GyMA4e7DFAX1#action=share
KEY RESPONSIBILITIES
Monitor and analyze AI-flagged online activity to identify potential threats to student safety
Make critical decisions about the severity and urgency of flagged content
Implement appropriate response protocols based on threat assessment
Manage communication with school districts via email and phone
Maintain detailed documentation of all reviewed cases and actions taken
Collaborate with the Student Safety Group to refine and improve safety protocols
Meet established performance metrics and quality standards
Contribute to the continuous improvement of our AI safety systems
Participate in regular training to stay current with emerging online safety trends
ESSENTIAL EXPERIENCE, SKILLS & COMPETENCIES
Our ideal candidate will have experience in one or more of the following areas, though we welcome candidates with transferable skills from other backgrounds:
Schools or Multi-Academy Trusts (MATs)
Social-emotional wellbeing assistance
Asset protection
Education
Law enforcement
Crisis prevention/counseling
Similar roles involving student safety or welfare
Required Skills:
Understanding of child safety and online risks (training will be provided)
Ability to analyze and resolve complex situations
Comfortable with modern technology, including:
- Social media platforms
- Basic computer skills
- Willingness to learn new systems and tools
Interest in and awareness of current youth culture and trends
Demonstrated ability to:
- Focus on detailed tasks for extended periods
- Make thoughtful decisions
- Handle sensitive content professionally
- Communicate clearly in writing and verbally
Open-minded approach to different perspectives with fairness and empathy
Strong analytical and problem-solving capabilities
Genuine commitment to student safety and well-being
Bachelor's degree or commensurate experience in a relevant field
Note: While specific experience in educational or safety roles is valued, we welcome candidates with transferable skills and a strong commitment to student well-being. Comprehensive training will be provided.
BENEFITS & WELLNESS PACKAGE
Competitive base salary
Company-sponsored pension scheme
Generous paid time off
£1,000 annual professional development stipend
Remote-first work environment
Mental health and wellness resources
COMMITMENT TO DIVERSITY
Securly is an Equal Opportunity Employer committed to building a diverse and inclusive team. We welcome applications from candidates of all backgrounds, believing that diverse perspectives strengthen our ability to protect and support students worldwide.
Securly, Inc. is the definitive leader in K-12 student safety and wellness solutions, protecting over 20 million students across 20,000 schools worldwide. Our AI-driven safety solutions have established us as one of the fastest-growing EdTech companies, consistently recognized as EdTech Product of the Year and a Top Place to Work three years running. Through innovative technology and data-driven insights, we're revolutionizing student safety and digital well-being in education.
ROLE IMPACT
As a Student Safety Analyst, you'll be at the forefront of student protection, working with our award-winning AI technology to review and assess potentially harmful online activity. Your decisions and actions will directly contribute to student safety and well-being, helping us maintain our mission of creating safer, more supportive educational environments.
LOCATION & HOURS
Remote position (UK-based candidates only)
Monday-Friday, 10:00 AM - 7:00 PM BST (flexible arrangements possible)
LEARN MORE ABOUT THE ROLE
Watch our 2-minute impact video: https://www.youtube.com/watch?v=7H7ymNNlyKs&list=PLi-on-AHMn6NQMMDo-jc0GyMA4e7DFAX1#action=share
KEY RESPONSIBILITIES
Monitor and analyze AI-flagged online activity to identify potential threats to student safety
Make critical decisions about the severity and urgency of flagged content
Implement appropriate response protocols based on threat assessment
Manage communication with school districts via email and phone
Maintain detailed documentation of all reviewed cases and actions taken
Collaborate with the Student Safety Group to refine and improve safety protocols
Meet established performance metrics and quality standards
Contribute to the continuous improvement of our AI safety systems
Participate in regular training to stay current with emerging online safety trends
ESSENTIAL EXPERIENCE, SKILLS & COMPETENCIES
Our ideal candidate will have experience in one or more of the following areas, though we welcome candidates with transferable skills from other backgrounds:
Schools or Multi-Academy Trusts (MATs)
Social-emotional wellbeing assistance
Asset protection
Education
Law enforcement
Crisis prevention/counseling
Similar roles involving student safety or welfare
Required Skills:
Understanding of child safety and online risks (training will be provided)
Ability to analyze and resolve complex situations
Comfortable with modern technology, including:
- Social media platforms
- Basic computer skills
- Willingness to learn new systems and tools
Interest in and awareness of current youth culture and trends
Demonstrated ability to:
- Focus on detailed tasks for extended periods
- Make thoughtful decisions
- Handle sensitive content professionally
- Communicate clearly in writing and verbally
Open-minded approach to different perspectives with fairness and empathy
Strong analytical and problem-solving capabilities
Genuine commitment to student safety and well-being
Bachelor's degree or commensurate experience in a relevant field
Note: While specific experience in educational or safety roles is valued, we welcome candidates with transferable skills and a strong commitment to student well-being. Comprehensive training will be provided.
BENEFITS & WELLNESS PACKAGE
Competitive base salary
Company-sponsored pension scheme
Generous paid time off
£1,000 annual professional development stipend
Remote-first work environment
Mental health and wellness resources
COMMITMENT TO DIVERSITY
Securly is an Equal Opportunity Employer committed to building a diverse and inclusive team. We welcome applications from candidates of all backgrounds, believing that diverse perspectives strengthen our ability to protect and support students worldwide.