Customer Account Director

2025-10-30
AlertMedia
Do work that matters.
At AlertMedia, everything we do supports our mission:  To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity. 
Our core values drive us in our important mission of keeping people safe & informed: 

We’re humans not robots
Customers always come first
We work better together
Simplicity is our strength
Our reputation is priceless
Hard work pays off

AlertMedia is looking for a Customer Account Director to help increase revenue across our fast-growing customer base. This role will help grow revenue through leadership and participation in customer renewals, up-sells, and expansions. The Customer Account Director will work closely with our amazing customers, while partnering with our Customer Success Managers and the sales team to accomplish these goals. Success will be measured in our ability to retain and grow annual recurring revenue.   
As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand!Please mention the word **INSPIRING** and tag RMTQyLjEzMi4yMTcuMjMw when applying to show you read the job post completely (#RMTQyLjEzMi4yMTcuMjMw). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.