Customer Onboarding Specialist
2024-09-02
Brazil, Argentina, El Salvador
Teem
Are you based in Argentina, Brazil or El Salvador?
We're excited to receive your application! We encourage candidates from these locations to apply.
US Based Clients. Must be Proficient in English Written and Verbal Skills.
Only Resume Written in English will be Accepted.
We are seeking an Onboarding Specialist to join our team. As an Onboarding Specialist, you will be responsible for ensuring a smooth and seamless onboarding experience for our clients. Your main duties will include providing training and guidance to clients, assisting with the setup and configuration of our products/services, and resolving any issues or concerns that may arise during the onboarding process.
Responsibilities:
Provide training and support to clients during the onboarding process
Assist with the setup and configuration of our products/services
Ensure client satisfaction by addressing any questions or concerns
Collaborate with cross-functional teams to streamline the onboarding process
Track and report on the progress of client onboarding
Identify areas for improvement and suggest process enhancements
Requirements
Prior experience in client onboarding or customer support
Excellent communication and interpersonal skills
Strong problem-solving and troubleshooting abilities
Ability to work independently and in a team environment
Proficiency in written and verbal English communication
Attention to detail and strong organizational skills
Experience with CRM systems is a plus
If you are a self-motivated and detail-oriented individual with a passion for providing exceptional customer service, we would love to hear from you.
Benefits
100% Remote
Training & Development
Work From Home
We're excited to receive your application! We encourage candidates from these locations to apply.
US Based Clients. Must be Proficient in English Written and Verbal Skills.
Only Resume Written in English will be Accepted.
We are seeking an Onboarding Specialist to join our team. As an Onboarding Specialist, you will be responsible for ensuring a smooth and seamless onboarding experience for our clients. Your main duties will include providing training and guidance to clients, assisting with the setup and configuration of our products/services, and resolving any issues or concerns that may arise during the onboarding process.
Responsibilities:
Provide training and support to clients during the onboarding process
Assist with the setup and configuration of our products/services
Ensure client satisfaction by addressing any questions or concerns
Collaborate with cross-functional teams to streamline the onboarding process
Track and report on the progress of client onboarding
Identify areas for improvement and suggest process enhancements
Requirements
Prior experience in client onboarding or customer support
Excellent communication and interpersonal skills
Strong problem-solving and troubleshooting abilities
Ability to work independently and in a team environment
Proficiency in written and verbal English communication
Attention to detail and strong organizational skills
Experience with CRM systems is a plus
If you are a self-motivated and detail-oriented individual with a passion for providing exceptional customer service, we would love to hear from you.
Benefits
100% Remote
Training & Development
Work From Home