Customer Operations (Swedish speaker) - (short- term position) en Madrid - Teletrabajo parcial
2026-07-23
Madrid, España
Descripción de la oferta
Duración de la oferta: hasta el 22/08/2026.FuncionesThe successful candidate will perform the following duties: - Efficiently and professionally handle customer inquiries and requests in Swedish and English. - Coordinate orders and ensure that established deadlines are met. - Resolve issues related to products or services in collaboration with other departments. - Update and maintain accurate records of customer interactions in the internal system. - Collaborate with the team to improve the department's processes and workflows. - Provide administrative support to the operations team. - Ensure compliance with company policies and procedures. - Prepare reports related to the activities of the Customer Service department. RequisitosThe selected candidate must meet the following requirements: - Must be based in Madrid (or able to relocate immediately) and hold a valid EU work permit for full- time employment (40 hours per week) . - Advanced proficiency in English and Swedish, both spoken and written. - Previous experience in customer service or similar roles. - Ability to work with computer tools and customer management systems. - Ability to solve problems and manage multiple tasks efficiently. - Proactive and results- oriented attitude. Se ofreceWe offer: - A fixed- term contract of 10 months with a real possibility of joining the team permanently. - Competitive salary of €25. 000 gross per year. - Professional working environment within a large organisation based in Madrid. - Access to continuous training and professional development. - Hybrid working model with 3 days of home working.
Duración de la oferta: hasta el 22/08/2026.FuncionesThe successful candidate will perform the following duties: - Efficiently and professionally handle customer inquiries and requests in Swedish and English. - Coordinate orders and ensure that established deadlines are met. - Resolve issues related to products or services in collaboration with other departments. - Update and maintain accurate records of customer interactions in the internal system. - Collaborate with the team to improve the department's processes and workflows. - Provide administrative support to the operations team. - Ensure compliance with company policies and procedures. - Prepare reports related to the activities of the Customer Service department. RequisitosThe selected candidate must meet the following requirements: - Must be based in Madrid (or able to relocate immediately) and hold a valid EU work permit for full- time employment (40 hours per week) . - Advanced proficiency in English and Swedish, both spoken and written. - Previous experience in customer service or similar roles. - Ability to work with computer tools and customer management systems. - Ability to solve problems and manage multiple tasks efficiently. - Proactive and results- oriented attitude. Se ofreceWe offer: - A fixed- term contract of 10 months with a real possibility of joining the team permanently. - Competitive salary of €25. 000 gross per year. - Professional working environment within a large organisation based in Madrid. - Access to continuous training and professional development. - Hybrid working model with 3 days of home working.