Customer Service Rep

Job descriptionAnacapa Heating & Air Inc is looking to bring on a Csr/Dispatcher to coordinate the service department and complete basic reception duties. This position is full-time, in person, and will be working directly with other office staff, technicians, and ownership.Responsibilities:Communicate with customers to answer their questions, and schedule service and repair orders.Answer all inbound calls.Data entry as directed.Work with Quickbooks desktop and Field EdgeCommunicate directly with service technicians to coordinate progress of repairs, part availability, pricing, and other needs.Explain maintenance and repair procedures to customers.Invoice and collect for service techsFilingReceive deliveriesKeep reception area tidyJob Type: Full-timePay: $18.00 - $21.00 per hourBenefits:401(k)401(k) matchingHealth insurancePaid time offDay range:Monday to FridayShift:8 hour shiftAbility to commute/relocate:Oxnard, CA 93030: Reliably commute or planning to relocate before starting work (Required)Application Question(s):Do you have experience with Quickbooks Desktop?Language:Spanish (Preferred)License/Certification:Driver's License (Preferred)Work Location: In person