Director of Engineering
2024-08-21
Canada
Narvar Inc.
Narvar is growing! As a Director of Engineering, you will be responsible for building and growing the engineering team across Narvar that builds consumer-facing SaaS products. You will partner with our product team to develop experiences for our clients and their end consumers. You will play a meaningful role in amplifying the value of our platform by assuring the seamless development & delivery of product features. You will organize team structure, build leveling charts, and be an integral part of the hiring process. In this role, you will lead the production of product services and consumer-facing products that both engage and delight users.
Day-to-day
Build and lead the operational and directional aspects of your engineering team and help the members grow both technically and professionally
Translate requirements to work streams for your team to design, estimate, develop, and launch new products & features
Lead, inspire, teach, and influence your team to embrace modern engineering practices that enable them to frequently release high-quality services
Work with the recruiting team to attract and retain high-quality and diverse talent
Collaborate with other managers to ensure we are building products that provide a consistent and powerful experience
Establish great rapport with Product Managers, Sales, and Success to maintain high levels of visibility, efficiency, and collaboration
Provide production support for customer issues and proactively work to improve operational efficiency
What we’re looking for
You have a BS/MS in computer science, information systems, or equivalent
You have 8+ years of software development experience and are an engineer at heart
At least one year of experience working in a Director capacity which includes the following:
Experience managing a Manager
At least 3 years of experience as a Manager
Previous startup experience required
You have successfully built and managed high performance distributed teams
You excel in an informal, fast-paced startup environment with a flat organizational structure
Can communicate technical designs and processes to both technical and non-technical audiences
You have experience building high performance, scalable, highly available, and reliable consumer facing applications
You have solid organizational and communication skills, the ability to prioritize tasks, keep projects on schedule & high quality standards along with capability to roll your sleeves when needed
Extensive experience designing, building and integrating with RESTful APIs
Experience with Frontend frameworks and technologies like React, Svelte, Typescript
Experience designing and scaling relational and NoSQL database platforms (such as MySQL, Postgres, Cassandra, DynamoDB, MongoDB, Redis, Elasticache)
You have experience with cloud technologies (AWS or GCS), schema design, optimization, query analysis, and databases
Deep hands-on expertise in one (Java) or more of the following server-side languages: Java, Python, Go, Scala, Rust
Nice To Have
Experience working with rules engines and/or workflow engines
Experience in e-commerce.
Ability to think like a Product Manager
Why Narvar?
We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!
From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1400+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.
Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#LI-BB1
#LI-Hybrid
Please read our Privacy Policy to learn what personal information we collect in connection with your job application, and how we may use and share it.
Day-to-day
Build and lead the operational and directional aspects of your engineering team and help the members grow both technically and professionally
Translate requirements to work streams for your team to design, estimate, develop, and launch new products & features
Lead, inspire, teach, and influence your team to embrace modern engineering practices that enable them to frequently release high-quality services
Work with the recruiting team to attract and retain high-quality and diverse talent
Collaborate with other managers to ensure we are building products that provide a consistent and powerful experience
Establish great rapport with Product Managers, Sales, and Success to maintain high levels of visibility, efficiency, and collaboration
Provide production support for customer issues and proactively work to improve operational efficiency
What we’re looking for
You have a BS/MS in computer science, information systems, or equivalent
You have 8+ years of software development experience and are an engineer at heart
At least one year of experience working in a Director capacity which includes the following:
Experience managing a Manager
At least 3 years of experience as a Manager
Previous startup experience required
You have successfully built and managed high performance distributed teams
You excel in an informal, fast-paced startup environment with a flat organizational structure
Can communicate technical designs and processes to both technical and non-technical audiences
You have experience building high performance, scalable, highly available, and reliable consumer facing applications
You have solid organizational and communication skills, the ability to prioritize tasks, keep projects on schedule & high quality standards along with capability to roll your sleeves when needed
Extensive experience designing, building and integrating with RESTful APIs
Experience with Frontend frameworks and technologies like React, Svelte, Typescript
Experience designing and scaling relational and NoSQL database platforms (such as MySQL, Postgres, Cassandra, DynamoDB, MongoDB, Redis, Elasticache)
You have experience with cloud technologies (AWS or GCS), schema design, optimization, query analysis, and databases
Deep hands-on expertise in one (Java) or more of the following server-side languages: Java, Python, Go, Scala, Rust
Nice To Have
Experience working with rules engines and/or workflow engines
Experience in e-commerce.
Ability to think like a Product Manager
Why Narvar?
We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!
From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1400+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.
Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#LI-BB1
#LI-Hybrid
Please read our Privacy Policy to learn what personal information we collect in connection with your job application, and how we may use and share it.