Director of People & Culture
2024-09-23
USA, Kenya
Ghcorps
Global Health Corps
Since 2009, Global Health Corps (GHC) has built a network of 1200+ next gen leaders committed to transforming health systems. Through a robust fellowship and alumni program, GHC seeds the health sector with innovative and resilient young leaders and invests in them to grow and drive systems change across their careers. GHC serves as a critical talent pipeline for its partners, an entry point to global health for non-clinical leaders who join as fellows, and a leadership accelerator for alumni and their networks. GHC leaders are concentrated in Malawi, Rwanda, Uganda, and the U.S., but the network has a truly global reach across 40+ countries and 450+ health organizations.
For more information, visit our website or find us on Facebook and Twitter.
Job Summary
The People Team strives to make GHC the best home for leaders seeking careers in health equity. The Director of People and Culture is a strategic, mission-driven leader who oversees equitable, inclusive, and people-centric HR services for our team. In doing so, the Director of People and Culture helps empower, support, and retain leaders who maximize GHC’s impact. The primary responsibilities for this role include day-to-day People operation and overseeing talent acquisition, performance management, learning and development, compensation and benefits strategy, benefits and payroll HR administration, staff engagement, employee relations, legal compliance, HRIS administration, and People analytics. Reporting to the Chief Operating Officer, the People and Culture Director will be a People Team of one.
People Strategy & Organizational Culture
Alongside CEO & COO, set the People Team’s vision and strategy, helping GHC become the best home for leaders seeking careers in health equity
Steward staff satisfaction through excellent customer service, innovative staff services, and staff engagement opportunities
Champion and center Diversity, Equity, Inclusion, and Belonging (DEIB) across the organization and embed DEIB across all facets of People work.
Ensure an equitable and inclusive employee experience through equitable career opportunities and robust and accessible reporting structures
Build a thriving GHC culture rooted in trust, respect, and inclusivity across all locations, backgrounds, and identities
Lead workforce planning, ensuring GHC has the right people, skills, and resources to achieve its goals
People Operations
Lead payroll administration – ADP in this US and working with a payroll provider for GHC’s African countries of operation.
Manage health insurance administration and renewals
Manage all other GHC benefits (time-off, pensions, 401k, professional development funds, FSAs, commuter benefits, etc.)
Serve as the first point of contact for People admin services and support
Be the owner and technical expert of our HR information system (BambooHR), our applicant tracking system (Lever), and our performance management system (Lattice)
Talent Acquisition, Management, and Transitions
Oversee outreach, recruitment, and hiring, with a particular emphasis on strengthening GHC’s commitment to diversity
Execute and strengthen GHC learning and growth program (annual reviews, 360 feedback, etc.), unlocking excellent staff performance aligned with strategic organizational goals
Set and steward performance expectations to ensure staff understand the competencies they need to succeed at GHC
Support managers strengthen staff performance (e.g. setting clear expectations, recognizing good work, documenting and addressing performance issues, etc.)
Oversee all career milestones from onboarding, and promotions, to offboarding
Learning & Development
Set GHC’s learning and development strategy, anchored around GHC’s competency model and learning and growth strategy
Advise managers in their efforts to build thriving teams and develop their direct reports
Champion leadership development by identifying and promoting professional development opportunities (e.g. through coaching, stretch assignments, training, and workshops)
Total Rewards
Oversee GHC’s total reward strategy and uphold GHC’s compensation philosophy, ensuring compensation at GHC is equitable, competitive, rewarding, and transparent
Conduct routine compensation and benefits reviews to ensure market competitiveness and internal equity upholding job classification structures and salary scales
Strategic Data Insights
Create and update People Data Dashboards across the full spectrum of HR data and use (i.e. demographics, attrition, time to hire, etc)
Share and use data to People team decisions and to help other leaders make strategic, data-driven business decisions
Risk & Compliance
Support and lead performance and disciplinary proceedings
Mitigate risks via excellent legal, tax, and statutory compliance, cost-conscious decision-making, proactive risk reviews, and audits
Ensure compliance with all local, state, and federal employment-related laws and regulations
Who You Are
An enthusiastic advocate for Global Health Corps’ mission and values. You are inspired to empower and support leaders building a movement for global health equity. You thrive on a close-knit team that values shared integrity, inclusive collaboration, sustainable resilience, and continuous learning.
A proven People & Culture leader. You bring at least 8 years of experience leading and supporting HR/People teams in mission-driven setting. You bring a seasoned approach to change management and fostering team engagement.
An empathetic leader and strong coach. You lead with empathy, care, and concern, fostering trust and creativity. You’re aware of power dynamics, and you take steps to address power imbalances. You provide clear guidance and feedback and prioritize their development and growth.
A strong communicator and relationship builder. You enjoy finding ways to relay information, so it sticks and is easily understood. You have a warm, energetic, and authentic personality that translates to building lasting relationships with a range of personalities.
DEI-centered with a passion for supporting teams. You strive to make every interaction with staff a positive one. You approach every aspect of work, big and small, with a critical lens of diversity, equity, and inclusion (DEI) and have a passion for creating a work environment where all teammates feel valued and supported.
A detail-oriented project manager with a systems mindset. You understand what details matter, and you get them right. You look for ways to make People systems simple, efficient, and user-friendly. You can turn a vision into tactical next steps.
An action-oriented, resourceful, and collaborative team member. You possess a “get it done” attitude, with the ability to stay focused and nimble in a dynamic environment. You work effectively across teams, time zones, and people from diverse cultural backgrounds.
Location
Lilongwe, Malawi; Kigali, Rwanda; Kampala, Uganda; Lusaka, Zambia; Nairobi, Kenya; or US remote (Eastern Standard Time zone preferred). GHC is fully remote in Kenya, Uganda, and the US and has hybrid work arrangements in Malawi, Rwanda, and Zambia. GHC does not sponsor work permits. Applicants must be authorized to work in one of the countries mentioned above.
Compensation and Benefits
Compensation is competitive. GHC offers excellent benefits, including health insurance, paid vacation days, 5 wellness days, a professional development stipend, and flexible scheduling. We will share country-specific salary and benefits details during the recruitment process.
Apply
If this opportunity speaks to you, please apply with 1) your resume, and 2) a cover letter that explains why Global Health Corps’ work excites you and why this role is a fit for you. We review applications on a rolling basis.
GHC believes in the power of diverse, inclusive teams to accelerate progress toward equity. We encourage Black, Brown, Indigenous, and other People of Color who represent the global majority to apply for this role. Learn more about our commitment to Diversity, Equity & Inclusion here.
Global Health Corps is an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information, or other characteristics or any other basis prohibited by applicable law.
We embrace and value diverse skill sets and backgrounds. We are a community of leaders who are proud to represent many different national, racial, ethnic, socio-economic, religious, gender, and other identities. We represent varied professional backgrounds, collaborating across fields and sectors to form a powerful, close-knit network of changemakers. Our diversity as a community is our strength, driving our ability to be empathetic, visionary, and effective leaders in the health equity movement, and engage with the world with dignity and respect.
Due to the high volume of applications received, only those selected for an interview will be contacted.
Since 2009, Global Health Corps (GHC) has built a network of 1200+ next gen leaders committed to transforming health systems. Through a robust fellowship and alumni program, GHC seeds the health sector with innovative and resilient young leaders and invests in them to grow and drive systems change across their careers. GHC serves as a critical talent pipeline for its partners, an entry point to global health for non-clinical leaders who join as fellows, and a leadership accelerator for alumni and their networks. GHC leaders are concentrated in Malawi, Rwanda, Uganda, and the U.S., but the network has a truly global reach across 40+ countries and 450+ health organizations.
For more information, visit our website or find us on Facebook and Twitter.
Job Summary
The People Team strives to make GHC the best home for leaders seeking careers in health equity. The Director of People and Culture is a strategic, mission-driven leader who oversees equitable, inclusive, and people-centric HR services for our team. In doing so, the Director of People and Culture helps empower, support, and retain leaders who maximize GHC’s impact. The primary responsibilities for this role include day-to-day People operation and overseeing talent acquisition, performance management, learning and development, compensation and benefits strategy, benefits and payroll HR administration, staff engagement, employee relations, legal compliance, HRIS administration, and People analytics. Reporting to the Chief Operating Officer, the People and Culture Director will be a People Team of one.
People Strategy & Organizational Culture
Alongside CEO & COO, set the People Team’s vision and strategy, helping GHC become the best home for leaders seeking careers in health equity
Steward staff satisfaction through excellent customer service, innovative staff services, and staff engagement opportunities
Champion and center Diversity, Equity, Inclusion, and Belonging (DEIB) across the organization and embed DEIB across all facets of People work.
Ensure an equitable and inclusive employee experience through equitable career opportunities and robust and accessible reporting structures
Build a thriving GHC culture rooted in trust, respect, and inclusivity across all locations, backgrounds, and identities
Lead workforce planning, ensuring GHC has the right people, skills, and resources to achieve its goals
People Operations
Lead payroll administration – ADP in this US and working with a payroll provider for GHC’s African countries of operation.
Manage health insurance administration and renewals
Manage all other GHC benefits (time-off, pensions, 401k, professional development funds, FSAs, commuter benefits, etc.)
Serve as the first point of contact for People admin services and support
Be the owner and technical expert of our HR information system (BambooHR), our applicant tracking system (Lever), and our performance management system (Lattice)
Talent Acquisition, Management, and Transitions
Oversee outreach, recruitment, and hiring, with a particular emphasis on strengthening GHC’s commitment to diversity
Execute and strengthen GHC learning and growth program (annual reviews, 360 feedback, etc.), unlocking excellent staff performance aligned with strategic organizational goals
Set and steward performance expectations to ensure staff understand the competencies they need to succeed at GHC
Support managers strengthen staff performance (e.g. setting clear expectations, recognizing good work, documenting and addressing performance issues, etc.)
Oversee all career milestones from onboarding, and promotions, to offboarding
Learning & Development
Set GHC’s learning and development strategy, anchored around GHC’s competency model and learning and growth strategy
Advise managers in their efforts to build thriving teams and develop their direct reports
Champion leadership development by identifying and promoting professional development opportunities (e.g. through coaching, stretch assignments, training, and workshops)
Total Rewards
Oversee GHC’s total reward strategy and uphold GHC’s compensation philosophy, ensuring compensation at GHC is equitable, competitive, rewarding, and transparent
Conduct routine compensation and benefits reviews to ensure market competitiveness and internal equity upholding job classification structures and salary scales
Strategic Data Insights
Create and update People Data Dashboards across the full spectrum of HR data and use (i.e. demographics, attrition, time to hire, etc)
Share and use data to People team decisions and to help other leaders make strategic, data-driven business decisions
Risk & Compliance
Support and lead performance and disciplinary proceedings
Mitigate risks via excellent legal, tax, and statutory compliance, cost-conscious decision-making, proactive risk reviews, and audits
Ensure compliance with all local, state, and federal employment-related laws and regulations
Who You Are
An enthusiastic advocate for Global Health Corps’ mission and values. You are inspired to empower and support leaders building a movement for global health equity. You thrive on a close-knit team that values shared integrity, inclusive collaboration, sustainable resilience, and continuous learning.
A proven People & Culture leader. You bring at least 8 years of experience leading and supporting HR/People teams in mission-driven setting. You bring a seasoned approach to change management and fostering team engagement.
An empathetic leader and strong coach. You lead with empathy, care, and concern, fostering trust and creativity. You’re aware of power dynamics, and you take steps to address power imbalances. You provide clear guidance and feedback and prioritize their development and growth.
A strong communicator and relationship builder. You enjoy finding ways to relay information, so it sticks and is easily understood. You have a warm, energetic, and authentic personality that translates to building lasting relationships with a range of personalities.
DEI-centered with a passion for supporting teams. You strive to make every interaction with staff a positive one. You approach every aspect of work, big and small, with a critical lens of diversity, equity, and inclusion (DEI) and have a passion for creating a work environment where all teammates feel valued and supported.
A detail-oriented project manager with a systems mindset. You understand what details matter, and you get them right. You look for ways to make People systems simple, efficient, and user-friendly. You can turn a vision into tactical next steps.
An action-oriented, resourceful, and collaborative team member. You possess a “get it done” attitude, with the ability to stay focused and nimble in a dynamic environment. You work effectively across teams, time zones, and people from diverse cultural backgrounds.
Location
Lilongwe, Malawi; Kigali, Rwanda; Kampala, Uganda; Lusaka, Zambia; Nairobi, Kenya; or US remote (Eastern Standard Time zone preferred). GHC is fully remote in Kenya, Uganda, and the US and has hybrid work arrangements in Malawi, Rwanda, and Zambia. GHC does not sponsor work permits. Applicants must be authorized to work in one of the countries mentioned above.
Compensation and Benefits
Compensation is competitive. GHC offers excellent benefits, including health insurance, paid vacation days, 5 wellness days, a professional development stipend, and flexible scheduling. We will share country-specific salary and benefits details during the recruitment process.
Apply
If this opportunity speaks to you, please apply with 1) your resume, and 2) a cover letter that explains why Global Health Corps’ work excites you and why this role is a fit for you. We review applications on a rolling basis.
GHC believes in the power of diverse, inclusive teams to accelerate progress toward equity. We encourage Black, Brown, Indigenous, and other People of Color who represent the global majority to apply for this role. Learn more about our commitment to Diversity, Equity & Inclusion here.
Global Health Corps is an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information, or other characteristics or any other basis prohibited by applicable law.
We embrace and value diverse skill sets and backgrounds. We are a community of leaders who are proud to represent many different national, racial, ethnic, socio-economic, religious, gender, and other identities. We represent varied professional backgrounds, collaborating across fields and sectors to form a powerful, close-knit network of changemakers. Our diversity as a community is our strength, driving our ability to be empathetic, visionary, and effective leaders in the health equity movement, and engage with the world with dignity and respect.
Due to the high volume of applications received, only those selected for an interview will be contacted.