Director Solutions Engineering - Enterprise

2024-11-03
USA, Canada
Cribl
Cribl does differently.
What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.Director Solutions Engineering - Enterprise AMER
***This is a remote role based out of United States or Canada*
Responsibilities:

Build and lead a team of sales engineers and SE managers who serve as our core product introduction, evaluation and education experts
Coordinate cross functional dotted line resources to achieve your team goals
Partner with sales leadership to achieve regional quota and consumption targets and ensure customer success
Provide guidance to revenue leaders on sales strategy, product obstacles/gaps and represent the team’s needs to executive staff
Interpret complex problems, create simple solutions and collaborate closely with prospects, channel partners and our sales team to deliver winning solutions
Collaborate and maintain a close working relationship with product, engineering, sales, marketing and services
Play an active role in sourcing and screening potential candidates and managing the entire interview process
Act as a player/coach working with your team on and delivering compelling presentations to customers and prospects
Innovate and implement strategies that will uplevel your teams skills
Provide ongoing mentorship to SE Managers and SEs to teach technical and non-technical pre-sales techniques for securing new clients, managing customers, and account expansion to support upsell
Continually assess and develop technical capabilities of each team member to ensure each SE reaches and maintains required technical knowledge to effectively perform their pre-sales duties
Provide periodic performance reviews, assess skill sets, handle personal issues, and provide personal/professional development opportunities.
Deliver sales presentations, present technical information about Cribl’s products and services, and conduct product demonstrations
Collaborate with Sales management to identify opportunities to improve upon and standardize best practices in SE/SR relationship

Minimum Qualifications:

Proven ability to communicate effectively in presentations in person, via telephone, and through remote conferencing with executive level customers, direct reports, and the Cribl Leadership Team
Ability to teach ways to identify new and existing opportunities through basic consultative selling methodology
A history of successfully leading a technical pre-sales team that drives target attainment
Must be able to lead a team and meet monthly, quarterly, and annual quota requirements
Bachelor’s Degree or equivalent AND 3-5 years of experience in a customer facing role OR equivalent combination or education and experience

Bonus points/Preferred Qualifications:

Proven self-starter with a motivated attitude to be able to manage multiple tasks, projects, and responsibilities simultaneously
Ability to work under pressure and meet deadlines, while maintaining a pleasant and professional attitude towards customers and co-workers.

Salary Range ($123,500 - $217,600)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
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#LI-RemoteBring Your Whole SelfDiversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.