Emergency Communications Dispatcher

Job descriptionResponsibilities:Operate a multi-line telephone console system, alerting system, TDD system for the deaf and hearing-impaired, emergency siren warning system, texting, paging systems, copying, faxing and able to read and understand maps.Translate information into the appropriate codes.Determine and assign the level of priority of the call and enter the data into a computer-aided dispatch system for radio dispatch purposes.To follow and adhere to all federal, state, local and agency protocols, directives and guidelines on dispatching.Perform emergency medical dispatch and crisis intervention services.Ask vital questions and provide pre-arrival instructions for emergency medical calls.Efficiently monitor and operate a radio console and computer equipment.Receive and respond to a variety of emergency and non-emergency services and complaints.Ask questions to interpret, analyze and anticipate the callers situation as to resolve problems, provide information, dispatch emergency services or refer callers to other agencies.Dispatch and coordinate the responses of public safety agencies.Identify appropriate number and type of equipment or apparatus and officers to dispatch.Enter and modify information into local, state and national computer databases.Monitor and respond to a variety of technical systems and alarms.Maintain a clean working environment including but not limited to: console work areas, monitors, chairs, floors, walls, restroom, sink, cupboards, windows and any other areas or offices within the communications division.To perform any other job related tasks that may be ordered or instructed by any supervisor.