Front Desk Intern Barcelona
2025-06-17
Barcelona, España
Descripción de la oferta
Proceso de selección continuo.FuncionesOFFER THE GREATEST SERVICE TO GUESTS • Carry out in a qualified manner, with initiative and responsibility, the welcoming of guests and all related tasks. • Execute customer service tasks at the reception. • Carry out the procedures related to the occupation and sale of the rooms (Reservations, Check In and Check Out) . • Perform tasks related to billing and collection, as well as foreign currency exchange. • Receive and process customer complaints using the SEDAS approach (internal training approach) Requisitos• Student preferably in Hospitality or Tourism Management, or related fields. • Experience with PMS Opera is a plus. • High level of knowledge in Microsoft Office (Excel, Word PowerPoint) . • Fluent in English, Spanish. Other languages are a plus. • Previous professional experience in Front Desk is a plus.
Proceso de selección continuo.FuncionesOFFER THE GREATEST SERVICE TO GUESTS • Carry out in a qualified manner, with initiative and responsibility, the welcoming of guests and all related tasks. • Execute customer service tasks at the reception. • Carry out the procedures related to the occupation and sale of the rooms (Reservations, Check In and Check Out) . • Perform tasks related to billing and collection, as well as foreign currency exchange. • Receive and process customer complaints using the SEDAS approach (internal training approach) Requisitos• Student preferably in Hospitality or Tourism Management, or related fields. • Experience with PMS Opera is a plus. • High level of knowledge in Microsoft Office (Excel, Word PowerPoint) . • Fluent in English, Spanish. Other languages are a plus. • Previous professional experience in Front Desk is a plus.