Front Desk Receptionist

Job SummaryThe Front Desk is primarily responsible for creating a welcoming and seamless experience for new and existing patients. Clerical duties are included and are not limited to faxing and scanning.General AccountabilitiesGreets patients and obtains pertinent information. Notifies staff of patients arrival.Answers phones and routes calls. Accurately takes messages when needed.Schedules patient appointments, answers general questions, obtains authorizations and pre-authorizations for patient care services from insurance companies. Corresponds with patients referring providers as needed. Establishes and maintains digital files and records of patients.Accurately checks patients out from their appointments and collects payment. Calculates treatment plan fees based on doctors scheduled treatment and advises patient of costs.Checks PMP website for patient prescription history.Provides assistance in the day-to-day administration of the department as instructed by the Office Manager and Administrator.Suffolk Oral Surgery Associates, LLP reserves the right to add or change duties at any time.