Head of Corporate Accounts

2024-09-05
UK
Biffa Waste Services
This role is on a Contract basis to cover Maternity.
Changing the way people think about waste.
At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.
Help us make a difference as the Head of Corporate Accounts.
In this role you will lead a team of circa 25 Corporate Account Management professionals including Sub Sector Heads, Account Directors, Account Managers and Account Support Managers responsible for the business relationship between Biffa and its Corporate clients, covering commercial results, growth/development, contract negotiations, compliance, customer satisfaction and retention. The Head of Corporate Accounts for the sector will use their skills to develop a strategy for the business sector and manage the teams’ activities/development to implement the strategy and deliver a consistent and high-quality service.
Working with the Sales Director you will develop and execute an Account Management strategy for the sector to meet Biffa’s vison and purpose.
Why it’s an opportunity not to be wasted.

Leading, managing and developing a successful corporate account sector.
Building and maintaining strong, long-lasting customer relationships and identify opportunities for growing sales with existing customers.
Maintain Biffa as the leading Corporate Account waste partner.
Ensuring that Corporate Accounts are managed to Account plan and budget.
Identify bespoke and circular solutions for corporate clients.
Working with the development teams to deliver innovations to the existing Corporate Estate.
Working alongside like-minded waste professionals in a brilliantly diverse environment built on transparency – not bureaucracy.
A chance to join a forward-thinking, industry leader that openly welcomes self-driven individuals who are unafraid to question convention.


Requirements
Here’s what we require:


Significant Account Management experience with large Corporate Clients
Proven leadership and people management experience
Experience of managing a large team and successfully within a team
Excellent Knowledge and experience in Corporate Sales
Proven stakeholder management both internally and externally
Business planning and performance
Portfolio Analysis, market segmentation and competitor analysis.
Financial Analysis, planning, and reporting
Well-developed Negotiation Skills
Excellent engagement and influencing skills.
Highly organised with a high level of attention to detail
Educated to degree level or equivalent.


Benefits
And here’s why you’ll love it at Biffa.

Competitive salary
Bonus
Company car / Allowance
Private Healthcare
Generous pension scheme.
Retail and leisure discounts.
Holiday and travel discounts.
Bike to work scheme


Dedicated to diversity.
At Biffa we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It’s why you’ll find us championing diversity and equality at every turn.

About the company

Biffa have been servicing the waste management needs of the UK since 1912 and we’re now a UK leading integrated waste management company.
We are proud to lead the waste and recycling industry. With operations at over 195 sites spanning the length and breadth of the country, we service over 2.3 million households and collect 4.3 million bins per week just within our municipal division. From our conception in 1912, our business has developed far beyond waste collection and into recycling, treatment and energy generation services
Our Vision
To be the leader in UK sustainable waste management.
Our Purpose
We're here to change the way people think about waste.
Our values truly reinforce what we are all about:
• We act as a team
- We are working towards a common goal
- We look out for each other
- We all have an equal voice and respect each other
• We make things happen
- We are hands on and get stuck in
- We find a way
- We go the extra mile and always deliver
• We do the right thing
- We are honest, transparent and responsible for our actions
- We keep our promises
- We build trust by being consistent and fair
• We take pride in what we do
- We continually develop our knowledge and expertise
- We know our work matters
- We take price in a job well done

We are a progressive business and innovation is core to our strategy. This means continually developing and improving our extensive UK-wide infrastructure to provide greater flexibility, an innovative and broad range of services and the utilisation of technology to ensure we are easy to do business with.