Hospitality Frontline Internship en Ericeira (Portugal)
2026-08-16
Portugal - Ericeira, España
Descripción de la oferta
Proceso de selección continuo.FuncionesProgram Objective: To provide interns with practical experience in the hospitality industry, focusing on front desk operations, and guest relations. Interns will develop skills in communication, customer service, problem-solving, and multitasking, preparing them for future roles in hospitality. Key Responsibilities: Guest Relation: - Welcoming and checking in/out guests - Answering queries about facilities, local attractions, and transportation - Managing guest feedback and resolving complaints - Offering personalized recommendations for local experiences Front Desk Operations: - Using booking systems (online and in-house software) - Learn how to make cash and card payments - Answering phone calls and responding to emails - Coordinating room assignments and managing reservations - Engage with travelers, receive orders, and deliver beverages and refreshments following WOT protocols Housekeeping: - To assist in keeping the hotel clean together with WOT cleaning ninjas staff F&B: - Setting up and organizing the buffet breakfast before guests arrive - Supporting the bar. Maintenance of Common Areas: - Ensuring common areas are tidy and well-maintained - Stocking supplies (brochures, maps, snacks) at the front desk - Supporting housekeeping when needed Teamwork and Communication: - Coordinating with management and other departments - Attending team meetings and contributing ideas for improving the guest experienceRequisitosCurrently enrolled in an education program Able to provide an internship agreement EU Citizen or have a VISA Ready to Learn and have funSe ofreceFree breakfast; Discounts with partner companies; 3 free nights in our units (after the conclusion of the internship); Flexible dress code; 20% discount on drinks at our bars; Opportunity to enjoy, for free, one-time, activities such as tours, surf lessons, yoga, or any of our paid activities, subject to availability; Discounts on some of the merchandising products we sell
Proceso de selección continuo.FuncionesProgram Objective: To provide interns with practical experience in the hospitality industry, focusing on front desk operations, and guest relations. Interns will develop skills in communication, customer service, problem-solving, and multitasking, preparing them for future roles in hospitality. Key Responsibilities: Guest Relation: - Welcoming and checking in/out guests - Answering queries about facilities, local attractions, and transportation - Managing guest feedback and resolving complaints - Offering personalized recommendations for local experiences Front Desk Operations: - Using booking systems (online and in-house software) - Learn how to make cash and card payments - Answering phone calls and responding to emails - Coordinating room assignments and managing reservations - Engage with travelers, receive orders, and deliver beverages and refreshments following WOT protocols Housekeeping: - To assist in keeping the hotel clean together with WOT cleaning ninjas staff F&B: - Setting up and organizing the buffet breakfast before guests arrive - Supporting the bar. Maintenance of Common Areas: - Ensuring common areas are tidy and well-maintained - Stocking supplies (brochures, maps, snacks) at the front desk - Supporting housekeeping when needed Teamwork and Communication: - Coordinating with management and other departments - Attending team meetings and contributing ideas for improving the guest experienceRequisitosCurrently enrolled in an education program Able to provide an internship agreement EU Citizen or have a VISA Ready to Learn and have funSe ofreceFree breakfast; Discounts with partner companies; 3 free nights in our units (after the conclusion of the internship); Flexible dress code; 20% discount on drinks at our bars; Opportunity to enjoy, for free, one-time, activities such as tours, surf lessons, yoga, or any of our paid activities, subject to availability; Discounts on some of the merchandising products we sell