Hospitality Internship en Barcelona
2026-09-24
Barcelona, España
Descripción de la oferta
Proceso de selección continuo.FuncionesEmerald Stay At? Emerald? Stay,? our? Centralized? Operations? Team,? based? in? sunny? Barcelona,? is? the? engine? that? keeps? everything? running? smoothly? behind? the? scenes? for? our? guests.? We’re? looking? for? a? sharp,? curious,? and? proactive? intern? to? join? us? for? a? 6- month? adventure. To? describe? our? workplace? culture? in? a? nutshell:? we’re? demanding? and? caring.? As? an? intern,? expect? to? be? challenged,? empowered? and? to? grow? through? this? professional? experience. RESPONSIBILITIESYou’ll? be? part? of? a? small? (but? mighty! )? team? of? 8,? helping? deliver? top- tier? hospitality? from? our? head? office.? Think? of? it? like? running? a? hotel.? Here’s? a? taste? of? what? you’ll? get? involved? in: FRONT? &? BACK? OFFICEManaging? communication? with? guests? before,? during? and? after? their? stay,? via? phone,? chat? or? email. Managing? our? mailbox;? your? goal? is? Inbox? ZeroLiaising? with? guests? so? they? complete? their? online? check- in? prior? to? arrivalHandling? check- ins? and? check- outs? from? our? central? office? and? coordinating? with? our? on- the- ground? staffUpselling? and? cross- sellingClosing? and? sending? the? invoice? to? our? guests? at? the? end? of? their? stay;? collecting? extra? money? if? needed,? liaising? with? them? in? case? of? damagesCollecting? feedback? from? guests? to? keep? improving? our? servicesRESERVATIONSControlling? and? managing? reservations? booked? instantly? in? our? Property? Management? SystemPreparing? proposals? for? individuals? and? groupsClosing? and? managing? direct? reservationsCONCIERGEArranging? some? extra? services? for? our? guests,? such? as? airport? transfers? and? at- home? massagesCoordinate? and? organize? extra? services? with? our? partners? and? on- the- ground? staffHandling? the? invoices? for? such? extra? servicesHOUSEKEEPING? &? MAINTENANCEOrganize? and? coordinate? cleaning? with? our? different? providersCommunicate? and? coordinate? maintenance? issues? with? our? on- the- ground? staffDepending? on? the? seasonality? as? well? as? your? bandwidth,? skills? and? interest,? you? may? be? involved? with? other? aspects? of? our? operations. KEY? INFORMATIONThe? application? journey? has? 4? key? steps: Step? 1:? screening? call? for? selected? candidatesStep? 2:? case? studyStep? 3:? video? interview? with? our? Operations? Manager? Step? 4:? reference? checkRequisitosWe’d? love? to? hear? from? you? if…You? are? available? for? a? period? of? 6? months? (Starting? date? :? January? 2027) You? are? flexible? :? work? days? and? work? hours? may? vary,? we? work? in? hospitality;? our? shifts? start? at? 9am? at? the? earliest? and? finish? at? 8pm? at? the? latest,? and? you'll? be? on? shift? 2? weekends? per? month? at? mostYou? are? currently? enrolled? in? or? have? just? finished? your? studies? in? hospitality? or? business? administration/management;? we? are? offering? a? becario,? i. e.? an? agreement? between? the? university,? yourself? and? Emerald? StayYou? speak? (and? write)? English? and? French? fluently. You? have? at? least? 6? months? of? experience? in? a? working? environment,? preferably? in? EnglishYou? are? eligible? to? work? in? the? EU? and? willing? to? relocate? to? Barcelona
Proceso de selección continuo.FuncionesEmerald Stay At? Emerald? Stay,? our? Centralized? Operations? Team,? based? in? sunny? Barcelona,? is? the? engine? that? keeps? everything? running? smoothly? behind? the? scenes? for? our? guests.? We’re? looking? for? a? sharp,? curious,? and? proactive? intern? to? join? us? for? a? 6- month? adventure. To? describe? our? workplace? culture? in? a? nutshell:? we’re? demanding? and? caring.? As? an? intern,? expect? to? be? challenged,? empowered? and? to? grow? through? this? professional? experience. RESPONSIBILITIESYou’ll? be? part? of? a? small? (but? mighty! )? team? of? 8,? helping? deliver? top- tier? hospitality? from? our? head? office.? Think? of? it? like? running? a? hotel.? Here’s? a? taste? of? what? you’ll? get? involved? in: FRONT? &? BACK? OFFICEManaging? communication? with? guests? before,? during? and? after? their? stay,? via? phone,? chat? or? email. Managing? our? mailbox;? your? goal? is? Inbox? ZeroLiaising? with? guests? so? they? complete? their? online? check- in? prior? to? arrivalHandling? check- ins? and? check- outs? from? our? central? office? and? coordinating? with? our? on- the- ground? staffUpselling? and? cross- sellingClosing? and? sending? the? invoice? to? our? guests? at? the? end? of? their? stay;? collecting? extra? money? if? needed,? liaising? with? them? in? case? of? damagesCollecting? feedback? from? guests? to? keep? improving? our? servicesRESERVATIONSControlling? and? managing? reservations? booked? instantly? in? our? Property? Management? SystemPreparing? proposals? for? individuals? and? groupsClosing? and? managing? direct? reservationsCONCIERGEArranging? some? extra? services? for? our? guests,? such? as? airport? transfers? and? at- home? massagesCoordinate? and? organize? extra? services? with? our? partners? and? on- the- ground? staffHandling? the? invoices? for? such? extra? servicesHOUSEKEEPING? &? MAINTENANCEOrganize? and? coordinate? cleaning? with? our? different? providersCommunicate? and? coordinate? maintenance? issues? with? our? on- the- ground? staffDepending? on? the? seasonality? as? well? as? your? bandwidth,? skills? and? interest,? you? may? be? involved? with? other? aspects? of? our? operations. KEY? INFORMATIONThe? application? journey? has? 4? key? steps: Step? 1:? screening? call? for? selected? candidatesStep? 2:? case? studyStep? 3:? video? interview? with? our? Operations? Manager? Step? 4:? reference? checkRequisitosWe’d? love? to? hear? from? you? if…You? are? available? for? a? period? of? 6? months? (Starting? date? :? January? 2027) You? are? flexible? :? work? days? and? work? hours? may? vary,? we? work? in? hospitality;? our? shifts? start? at? 9am? at? the? earliest? and? finish? at? 8pm? at? the? latest,? and? you'll? be? on? shift? 2? weekends? per? month? at? mostYou? are? currently? enrolled? in? or? have? just? finished? your? studies? in? hospitality? or? business? administration/management;? we? are? offering? a? becario,? i. e.? an? agreement? between? the? university,? yourself? and? Emerald? StayYou? speak? (and? write)? English? and? French? fluently. You? have? at? least? 6? months? of? experience? in? a? working? environment,? preferably? in? EnglishYou? are? eligible? to? work? in? the? EU? and? willing? to? relocate? to? Barcelona