Intake Specialist

Job Description:An Intake Specialist coordinates the referral and intake process for the outpatient psychiatric services program; acts as a resource to families, outside agencies and staff. Provide assessments of incoming patient's mental health/psychiatric conditions. Interface with an attending psychiatrist who will formulate level of care recommendation and immediate patient disposition. Enters and maintains referral/intake information using a database; processes referrals including preparing intake and initial assessment packets; contacts parents/family of referred patients and provides information regarding the program and the intake/assessment process; documents family's concerns, priorities and resources available; conducts informational presentations to community based organizations and outside agencies regarding the referral/intake process; attends staff meetings; assists in planning parent support activities; provides program support for team/staff as needed; maintains cooperative working relationships with staff, families and agency personnel. Credentials & Qualifications: Masters degree in social work, psychology, counseling or related field. One to Two years of clinical experience in a psychiatric or mental health setting, Experience with patient assessment, family intervention, and treatment planning. Knowledge of crisis intervention techniques. Strong communication and documentation skills. Possess knowledge of the principles and practices of the provision of diagnosis and treatment planning. Experience working with diverse ethnic, cultural and economic backgrounds. Strong client advocacy and empowerment skills; Conflict management and resolution skills as they apply to client care issues; Knowledge of community resources and referral agencies, Strong written, verbal and interpersonal skills; Knowledge of computers, internet and educationally related software programs.