Manager

About usTeaF has been opened for almost ONE YEAR and still getting increasingly popular every day! TeaF is a small business driven to become the best caf in State College and plans to expand with multiple locations. The company is young at heart and always looking for opportunities to grow.We know that part of our popularity is due to our great staff, so we are looking to grow our team with more exceptional members with a contagious personality that will bring a smile to anyone around them!!Pay starting $10.50 - $13/hour (+ more depending on performance and time)Multiple Positions Available:Bobarista/CashierKitchen Staff/PrepperDual Role MemberShift LeaderResponsibilities:Bobarista/CashierIntake orders from walk-in guests and online delivery servicesProvide exceptional customer service with proper greetings and answering questionsGive proper recommendations and information on our menuMake drinks perfectly and quickly for every orderKeep the front end clean and presentableKitchen Staff/PrepperAlways make sure ingredients are in stockRestock supplies in boba stations for bobaristasComplete incoming food ordersPrep all food itemsKeep the back end clean and clearDual Role MemberHandle roles of bobarista and kitchen staff interchangeably as neededAble to multitask, thinking quickly and efficientlyShift LeaderHandle staffing roles and resolve any issues during shiftEnsure customer satisfaction and the best staff perfomanceAll TeaF team members are responsible for creating a welcoming and enjoyable environment for our guests. You must have the ability and willingness to know our guests and give them the best experience during your interaction with them.Training is required to ensure our new members are able to provide the highest standards whether it is for interacting with our guests, making the menu items quickly and efficiently, or keeping the designated areas clean that exceeds industry standards.All TeaF members must follow health and safety guidelines when handling food and beveragesSkills- Proficiency in making various coffee drinks including espresso-based beverages- Great memory and focus in making menu drinks using recipes while quickly adjusting ingredients through customer modification requests- Passion to keep learning new techniques and menu items- Strong time management skills to handle rushes effectively- Basic understanding of retail math for transactions and inventory management- Knowledge of food preparation techniques and hygiene standards- Excellent customer service skills with the ability to engage with patrons positively- Experience in cash handling procedures and maintaining register accuracy- Background in fast food service and sales is advantageousJob Types: Full-time, Part-timePay: $11 - $13.00 per hourExpected hours: 4 40 per weekBenefits:Employee discountFlexible schedule ShiftMorningAfternoonEvening Shift availability: Day Shift (Preferred)Night Shift (Preferred)