O2C Cash Collections Specialist with French and English Barcelona (Barcelona)
2025-12-11
Barcelona, España
Descripción de la oferta
Duración de la oferta: hasta el 10/01/2026.FuncionesPosition Purpose: Improve cash flow Reduce and avoid Bad Debt Identify and solve customers' disputes Keep clients accounts up-to-date Primary Responsibilities: As member of the Cash Collection Team, you will: Contact and follow-up daily your customers by phone calls or e-mails Record the Collection activity and invoices statuses changes in the dedicated Collection tool Understand the whole Order To Cash (OTC) process for a better dispute management Coordinate with the Billing Teams to solve invoice related disputes Collaborate with the Sales Team in negotiations with customers Liaise with the Cash Allocation Team to follow-up customers' payments and its correct matching Prepare the litigation file for Legal procedures Give and keep visibility to the Sales Team on their portfolio's Collection status Collaboration on one-off French and European projects (reporting, training, process improvement, etc) Achieve monthly personal and team Collection targets around Bad Debt and Cash-in amountsRequisitosFluent and professional French and english Dynamic, organized with a methodical approach Good negotiation and communication skills (spoken and written) Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes) Customer focus Desire to belong to and be an active member of a teamSe ofreceExperience in a multinational environment (+40 nationalities in the SSC) Competitive compensation and benefits package in Barcelona, various well-being activity options
Duración de la oferta: hasta el 10/01/2026.FuncionesPosition Purpose: Improve cash flow Reduce and avoid Bad Debt Identify and solve customers' disputes Keep clients accounts up-to-date Primary Responsibilities: As member of the Cash Collection Team, you will: Contact and follow-up daily your customers by phone calls or e-mails Record the Collection activity and invoices statuses changes in the dedicated Collection tool Understand the whole Order To Cash (OTC) process for a better dispute management Coordinate with the Billing Teams to solve invoice related disputes Collaborate with the Sales Team in negotiations with customers Liaise with the Cash Allocation Team to follow-up customers' payments and its correct matching Prepare the litigation file for Legal procedures Give and keep visibility to the Sales Team on their portfolio's Collection status Collaboration on one-off French and European projects (reporting, training, process improvement, etc) Achieve monthly personal and team Collection targets around Bad Debt and Cash-in amountsRequisitosFluent and professional French and english Dynamic, organized with a methodical approach Good negotiation and communication skills (spoken and written) Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes) Customer focus Desire to belong to and be an active member of a teamSe ofreceExperience in a multinational environment (+40 nationalities in the SSC) Competitive compensation and benefits package in Barcelona, various well-being activity options