O2C Collections Specialist with SP, ENG & PT or IT en Barcelona
2026-10-23
Barcelona, España
Descripción de la oferta
Duración de la oferta: hasta el 22/11/2026.FuncionesAs member of the Cash Collection Team: - Contact and follow- up daily your customers by phone calls or e- mails - Record the Collection activity and invoices statuses changes in the dedicated Collection tool - Understand the whole Order To Cash (OTC) process for a better dispute management - Understand the legal and contractual recruitment scope - Coordinate with the Billing Teams to solve invoice related disputes - Collaborate with the Sales Team in negotiations with customers - Liaise with the Cash Allocation Team to follow- up customers' payments and its correct matching - Prepare the litigation file for Legal procedures - Give and keep visibility to the Sales Team on their portfolio's Collection status - Collaboration on one- off French and European projects (reporting, training, process improvement, etc) - Achieve monthly personal and team Collection targets around Bad Debt and Cash- in amountsRequisitosKey Skills and Competencies: - Fluent and professional Spanish, Portuguese & English - Previous experience in the role highly desirable - Dynamic, organized with a methodical approach - Good negotiation and communication skills (spoken and written) - Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes) - Customer focus - Ability to work under pressure to attain company objectives and Cash Collection KPIs - Desire to belong to and be an active member of a teamSe ofrece- Experience in a very multinational environment (+40 nationalities in the SSC) - Competitive compensation and benefits package in Barcelona, various well- being activity options
Duración de la oferta: hasta el 22/11/2026.FuncionesAs member of the Cash Collection Team: - Contact and follow- up daily your customers by phone calls or e- mails - Record the Collection activity and invoices statuses changes in the dedicated Collection tool - Understand the whole Order To Cash (OTC) process for a better dispute management - Understand the legal and contractual recruitment scope - Coordinate with the Billing Teams to solve invoice related disputes - Collaborate with the Sales Team in negotiations with customers - Liaise with the Cash Allocation Team to follow- up customers' payments and its correct matching - Prepare the litigation file for Legal procedures - Give and keep visibility to the Sales Team on their portfolio's Collection status - Collaboration on one- off French and European projects (reporting, training, process improvement, etc) - Achieve monthly personal and team Collection targets around Bad Debt and Cash- in amountsRequisitosKey Skills and Competencies: - Fluent and professional Spanish, Portuguese & English - Previous experience in the role highly desirable - Dynamic, organized with a methodical approach - Good negotiation and communication skills (spoken and written) - Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes) - Customer focus - Ability to work under pressure to attain company objectives and Cash Collection KPIs - Desire to belong to and be an active member of a teamSe ofrece- Experience in a very multinational environment (+40 nationalities in the SSC) - Competitive compensation and benefits package in Barcelona, various well- being activity options