O2C Collections Specialist UK en Barcelona
2026-05-14
Barcelona, España
Descripción de la oferta
Duración de la oferta: hasta el 13/06/2026.FuncionesAs member of the Cash Collection Team: you will: Contact and follow up daily your customers by phone calls or e mails Record the Collection activity and invoices statuses changes in the dedicated Collection tool Understand the whole Order To Cash (OTC) process for a better dispute management Understand the legal and contractual recruitment scope Coordinate with the Billing Teams to solve invoice related disputes Collaborate with the Sales Team in negotiations with customers Liaise with the Cash Allocation Team to follow up customers' payments and its correct matching Prepare the litigation file for Legal procedures Give and keep visibility to the Sales Team on their portfolio's Collection status Collaboration on one off French and European projects (reporting, training, process improvement, etc) Achieve monthly personal and team Collection targets around Bad Debt and Cash in amountsRequisitosFluent and professional English and another european language Previous experience in the role highly desirable Dynamic, organized with a methodical approach Good negotiation and communication skills (spoken and written) Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes) Customer focus Ability to work under pressure to attain company objectives and Cash Collection KPIs Desire to belong to and be an active member of a teamSe ofreceExperience in a multinational environment (+40 nationalities in the SSC) Competitive compensation and benefits package in Barcelona, various well being activity options
Duración de la oferta: hasta el 13/06/2026.FuncionesAs member of the Cash Collection Team: you will: Contact and follow up daily your customers by phone calls or e mails Record the Collection activity and invoices statuses changes in the dedicated Collection tool Understand the whole Order To Cash (OTC) process for a better dispute management Understand the legal and contractual recruitment scope Coordinate with the Billing Teams to solve invoice related disputes Collaborate with the Sales Team in negotiations with customers Liaise with the Cash Allocation Team to follow up customers' payments and its correct matching Prepare the litigation file for Legal procedures Give and keep visibility to the Sales Team on their portfolio's Collection status Collaboration on one off French and European projects (reporting, training, process improvement, etc) Achieve monthly personal and team Collection targets around Bad Debt and Cash in amountsRequisitosFluent and professional English and another european language Previous experience in the role highly desirable Dynamic, organized with a methodical approach Good negotiation and communication skills (spoken and written) Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes) Customer focus Ability to work under pressure to attain company objectives and Cash Collection KPIs Desire to belong to and be an active member of a teamSe ofreceExperience in a multinational environment (+40 nationalities in the SSC) Competitive compensation and benefits package in Barcelona, various well being activity options