Project Manager
2024-09-10
USA
Juvare
Juvare is a SaaS software company focused on developing innovative enterprise resilience solutions for government agencies, corporations, healthcare providers, and higher education. Juvare solutions have supported over 500,000 emergency response incidents in all 50 states and 20 countries worldwide. Juvare helps our clients prepare, connect, and respond to protect people, property, and brands.Job Summary:
As a Project Manager, you’ll put your leadership and management skills into practice as part of our software implementation and technology services team. In this role, you’ll take the lead on managing key projects to coordinate and deliver software applications, business processes, training, and documentation deliverables to clients. You will be expected to manage the scope, cost, and schedule to successfully execute contract deliverables for our clients while meeting all Juvare business and strategic objectives.
Reports to: Senior Director, Delivery
Location: Atlanta, GA or Remote
Responsibilities:
The Project Manager will work under the guidance of the Senior Director or other delegated leadership to perform the following activities:
Serves as the primary contact and advisor to multiple clients during the delivery period for new client implementations and enhancement projects – project durations range from two weeks to continual
Manages the scope of work, budget and go-lives, anticipating problems and complications, formulating solutions to not delay implementations
Proactively identify execution, client and resource risks, defining and managing mitigation/avoidance plans
Interact regularly with clients, managing expectations and communicating progress
Financial responsibility includes planning, budgeting, reporting and forecasting resource costs and ensuring project performance is reflected in revenue recognition
Partners with delivery leaders to manage resource load across the team, matching skill sets to client needs and ensuring teams have adequate skill sets to run autonomously
Accountable for resolving escalations with a focus on maximizing positive client impact
Closely work with the Client Success team to ensure growth and retention of client accounts, while managing scope of current implementations
Assist the Sales and Client Success team with responses to Requests for Proposal and scoping new professional services work
Partner with Product Engineering team on new integrations and enhancements required to meet statement of work scope
Other duties as assigned.
Qualifications and Experience:
Bachelor’s degree required.
5+ years technology project management required
3+ years in client facing project management roles required
Active Public Trust Security Clearance (or higher), or be able to pass a PTSC background check
US Federal client experience strongly preferred
PMP or similar project management certifications a plus
Demonstrated ability to understand technology and explain it in layman’s terms to clients and internal stakeholders
Active Public Trust Security Clearance (or higher), or be able to pass a PTSC background check/equivalent required
Skills/ Knowledge Requirements:
Excellent verbal, written and presentation skills.
Solid financial acumen
Solid understanding of Risk Management methodologies
Situational Leadership skills preferred
Superior ability to multi-task and meet changing deadlines.
Ability and willingness to travel to client or internal company sites when appropriate and legally permitted.
Familiarity with Agile product management methodologies a plus
Familiarity with NetSuite a plus
What we offer:
Health insurance.
Life insurance.
401K with Corporate match.
Commuter expense reimbursement.
Tuition reimbursement.
Unlimited PTO
Community volunteer opportunities.
ADDITIONAL INFORMATION
No visa sponsorship is available for this position. Must be a US citizen to be considered for this role.
CCPA disclosure notice and Juvare privacy policy: https://www.juvare.com/privacy-policy/
Juvare is an Equal Opportunity, Affirmative Action employer.
This position requires access to information that is subject to compliance with the Export Administration Regulations (“EAR”). In order to comply with the requirements of the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. This information will also be used in determining whether an exception to the EAR’s licensing requirements can be exercised or a license required for deemed exports.
As the Company is a partner with the United States government, this position may require access to sensitive government information. Accordingly, candidates must be capable of passing an SF-85 background check and obtaining public trust clearance if required.
As a Project Manager, you’ll put your leadership and management skills into practice as part of our software implementation and technology services team. In this role, you’ll take the lead on managing key projects to coordinate and deliver software applications, business processes, training, and documentation deliverables to clients. You will be expected to manage the scope, cost, and schedule to successfully execute contract deliverables for our clients while meeting all Juvare business and strategic objectives.
Reports to: Senior Director, Delivery
Location: Atlanta, GA or Remote
Responsibilities:
The Project Manager will work under the guidance of the Senior Director or other delegated leadership to perform the following activities:
Serves as the primary contact and advisor to multiple clients during the delivery period for new client implementations and enhancement projects – project durations range from two weeks to continual
Manages the scope of work, budget and go-lives, anticipating problems and complications, formulating solutions to not delay implementations
Proactively identify execution, client and resource risks, defining and managing mitigation/avoidance plans
Interact regularly with clients, managing expectations and communicating progress
Financial responsibility includes planning, budgeting, reporting and forecasting resource costs and ensuring project performance is reflected in revenue recognition
Partners with delivery leaders to manage resource load across the team, matching skill sets to client needs and ensuring teams have adequate skill sets to run autonomously
Accountable for resolving escalations with a focus on maximizing positive client impact
Closely work with the Client Success team to ensure growth and retention of client accounts, while managing scope of current implementations
Assist the Sales and Client Success team with responses to Requests for Proposal and scoping new professional services work
Partner with Product Engineering team on new integrations and enhancements required to meet statement of work scope
Other duties as assigned.
Qualifications and Experience:
Bachelor’s degree required.
5+ years technology project management required
3+ years in client facing project management roles required
Active Public Trust Security Clearance (or higher), or be able to pass a PTSC background check
US Federal client experience strongly preferred
PMP or similar project management certifications a plus
Demonstrated ability to understand technology and explain it in layman’s terms to clients and internal stakeholders
Active Public Trust Security Clearance (or higher), or be able to pass a PTSC background check/equivalent required
Skills/ Knowledge Requirements:
Excellent verbal, written and presentation skills.
Solid financial acumen
Solid understanding of Risk Management methodologies
Situational Leadership skills preferred
Superior ability to multi-task and meet changing deadlines.
Ability and willingness to travel to client or internal company sites when appropriate and legally permitted.
Familiarity with Agile product management methodologies a plus
Familiarity with NetSuite a plus
What we offer:
Health insurance.
Life insurance.
401K with Corporate match.
Commuter expense reimbursement.
Tuition reimbursement.
Unlimited PTO
Community volunteer opportunities.
ADDITIONAL INFORMATION
No visa sponsorship is available for this position. Must be a US citizen to be considered for this role.
CCPA disclosure notice and Juvare privacy policy: https://www.juvare.com/privacy-policy/
Juvare is an Equal Opportunity, Affirmative Action employer.
This position requires access to information that is subject to compliance with the Export Administration Regulations (“EAR”). In order to comply with the requirements of the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. This information will also be used in determining whether an exception to the EAR’s licensing requirements can be exercised or a license required for deemed exports.
As the Company is a partner with the United States government, this position may require access to sensitive government information. Accordingly, candidates must be capable of passing an SF-85 background check and obtaining public trust clearance if required.