Quality Internship Barcelona (Barcelona)
2025-11-04
Barcelona, España
Descripción de la oferta
Proceso de selección continuo.FuncionesDaily Create at least one personal connection per day (adoption) - Contact the guest before arrival - Prepare amenity based on preferences - Put alert to meet the guest upon check in - Rooming - Follow up calls during the stay - Meet the guest upon check out Create at least one wow story per day - Adoption wow story after getting to know the guest Spend 2 hours around the hotel - Lateral service in peak hours - Engage with guests Wow check out project - After pre arrival insert all the guests in the excel document - Review the departure for the following day and make sure they had an outstanding experience 1 audit de LQA per day - Audit a different venue/department everyday using the LQA app Room calendar - Update arrivals, departures and occupancy on the calendar - Make sure all employees have the correct profile (starting and end date, employee number) Monthly Help with orientation Role-plays Support with projectsRequisitosAvailability to start on December 2025 / January 2026 Internship agreement with the university Full time availability Minimum 6 months internship Fluent English, Spanish is an advantage Idioma requerido: Inglés. Español es un plusSe ofrece- Monthly salary of 450€ - Uniform, laundry service and personal locker - Free public transportation card - Free parking during working hours - Meals on duty - Marriott Discounts - Student development plan - Spanish classes
Proceso de selección continuo.FuncionesDaily Create at least one personal connection per day (adoption) - Contact the guest before arrival - Prepare amenity based on preferences - Put alert to meet the guest upon check in - Rooming - Follow up calls during the stay - Meet the guest upon check out Create at least one wow story per day - Adoption wow story after getting to know the guest Spend 2 hours around the hotel - Lateral service in peak hours - Engage with guests Wow check out project - After pre arrival insert all the guests in the excel document - Review the departure for the following day and make sure they had an outstanding experience 1 audit de LQA per day - Audit a different venue/department everyday using the LQA app Room calendar - Update arrivals, departures and occupancy on the calendar - Make sure all employees have the correct profile (starting and end date, employee number) Monthly Help with orientation Role-plays Support with projectsRequisitosAvailability to start on December 2025 / January 2026 Internship agreement with the university Full time availability Minimum 6 months internship Fluent English, Spanish is an advantage Idioma requerido: Inglés. Español es un plusSe ofrece- Monthly salary of 450€ - Uniform, laundry service and personal locker - Free public transportation card - Free parking during working hours - Meals on duty - Marriott Discounts - Student development plan - Spanish classes