Reservations Agent Intern en Doha, Catar (Otros Paises)
2026-09-16
Otros Paises - Doha, Catar, España
Descripción de la oferta
Proceso de selección continuo.FuncionesAlwadi Hotel Doha - MGallery Collection Join? us at Accor,? where? life pulses? with? passion! ?As a? pioneer? in the art of? responsible? hospitality, the Accor Group? gathers? more? than? 45 brands, 5, 600? hotels, 10, 000 restaurants, and lifestyle destinations in 110 countries.? While? each? brand has? its? own? personality,? where? you? will? be? able to? truly? find? yourself,? they? all? share? a? common? ambition: to? keep? innovating? and? challenging? the? status- quo. ?By? joining? us,? you? will? become? a? Heartist®,? because? hospitality? is, first and? foremost, a? work? of? heart. ?You? will? join? a? caring? environment? and a team? where? you? can? be? all? you? are. You? will? be? in a? supportive? place to? grow, to? fulfil? yourself, to? discover? other? professions and to? pursue? career? opportunities, in? your? hotel? or in? other? hospitality? environments, in? your? country or? anywhere? in the world! ?You? will? enjoy? exclusive? benefits,? specific? to the? sector? and? beyond, as? well? as? strong? recognition for? your? daily? commitment. ?Everything? you? will? do? with? us,? regardless? of? your? profession,? will? offer? a? deep? sense? of? meaning, to? create? lasting,? memorable? and? impactful? experiences? for? your? customers,? for? your? colleagues? and for the? planet. Hospitality? is? a? work? of? heart, ? Join? us and? become? a? Heartist®. You are part of the story behind every memorable stay. At MGallery, each property offers a unique sense of place, and as a Reservations Agent Intern, you help create meaningful guest experiences from the very first interaction. With genuine care, attention to detail, and a passion for hospitality, you ensure every reservation is handled with warmth, professionalism, and a refined approach to service. What’s in it for you: Employee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the worldAbility to make a difference through our Corporate Social Responsibility activitiesWhat you will be doing: Assist in handling room reservations, inquiries, and booking requests professionally and efficiently. Respond to guest calls, emails, and reservation inquiries in a timely manner. Assist in providing information about room types, rates, hotel facilities, and services. Support the Reservations team in entering, updating, and maintaining accurate booking records. Assist with booking confirmations, modifications, cancellations, and special requests. Coordinate with Front Office, Sales, and other departments to ensure a smooth guest experience. Support the preparation of daily reservation reports and follow- up on pending bookings. Assist in promoting hotel facilities, room upgrades, packages, and additional services where appropriate. Maintain guest privacy and confidentiality at all times. Follow hotel policies, procedures, and standards of service. Support the smooth day- to- day operation of the Reservations department and assist colleagues when required. Contribute to creating thoughtful, personalized moments that reflect the unique spirit of MGallery. Embody the MGallery spirit through warm, attentive, and refined service. RequisitosYour experience and skills include: Currently pursuing a degree or diploma in Hospitality Management, Tourism, Business Administration, or a related field. Previous experience in reservations, front office, or guest services is an asset. Good communication and interpersonal skills. Warm, welcoming, and professional personality with a passion for hospitality. Basic knowledge of hotel operations and reservation procedures. Good computer skills and willingness to learn hotel reservation systems. Strong attention to detail and organizational skills. Ability to work independently as well as part of a team. Flexible and willing to work shifts, weekends, and public holidays as required. Professional grooming and a positive attitude at all times. Fluency in English; additional languages are an advantage. Your team and working environment: We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.?
Proceso de selección continuo.FuncionesAlwadi Hotel Doha - MGallery Collection Join? us at Accor,? where? life pulses? with? passion! ?As a? pioneer? in the art of? responsible? hospitality, the Accor Group? gathers? more? than? 45 brands, 5, 600? hotels, 10, 000 restaurants, and lifestyle destinations in 110 countries.? While? each? brand has? its? own? personality,? where? you? will? be? able to? truly? find? yourself,? they? all? share? a? common? ambition: to? keep? innovating? and? challenging? the? status- quo. ?By? joining? us,? you? will? become? a? Heartist®,? because? hospitality? is, first and? foremost, a? work? of? heart. ?You? will? join? a? caring? environment? and a team? where? you? can? be? all? you? are. You? will? be? in a? supportive? place to? grow, to? fulfil? yourself, to? discover? other? professions and to? pursue? career? opportunities, in? your? hotel? or in? other? hospitality? environments, in? your? country or? anywhere? in the world! ?You? will? enjoy? exclusive? benefits,? specific? to the? sector? and? beyond, as? well? as? strong? recognition for? your? daily? commitment. ?Everything? you? will? do? with? us,? regardless? of? your? profession,? will? offer? a? deep? sense? of? meaning, to? create? lasting,? memorable? and? impactful? experiences? for? your? customers,? for? your? colleagues? and for the? planet. Hospitality? is? a? work? of? heart, ? Join? us and? become? a? Heartist®. You are part of the story behind every memorable stay. At MGallery, each property offers a unique sense of place, and as a Reservations Agent Intern, you help create meaningful guest experiences from the very first interaction. With genuine care, attention to detail, and a passion for hospitality, you ensure every reservation is handled with warmth, professionalism, and a refined approach to service. What’s in it for you: Employee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the worldAbility to make a difference through our Corporate Social Responsibility activitiesWhat you will be doing: Assist in handling room reservations, inquiries, and booking requests professionally and efficiently. Respond to guest calls, emails, and reservation inquiries in a timely manner. Assist in providing information about room types, rates, hotel facilities, and services. Support the Reservations team in entering, updating, and maintaining accurate booking records. Assist with booking confirmations, modifications, cancellations, and special requests. Coordinate with Front Office, Sales, and other departments to ensure a smooth guest experience. Support the preparation of daily reservation reports and follow- up on pending bookings. Assist in promoting hotel facilities, room upgrades, packages, and additional services where appropriate. Maintain guest privacy and confidentiality at all times. Follow hotel policies, procedures, and standards of service. Support the smooth day- to- day operation of the Reservations department and assist colleagues when required. Contribute to creating thoughtful, personalized moments that reflect the unique spirit of MGallery. Embody the MGallery spirit through warm, attentive, and refined service. RequisitosYour experience and skills include: Currently pursuing a degree or diploma in Hospitality Management, Tourism, Business Administration, or a related field. Previous experience in reservations, front office, or guest services is an asset. Good communication and interpersonal skills. Warm, welcoming, and professional personality with a passion for hospitality. Basic knowledge of hotel operations and reservation procedures. Good computer skills and willingness to learn hotel reservation systems. Strong attention to detail and organizational skills. Ability to work independently as well as part of a team. Flexible and willing to work shifts, weekends, and public holidays as required. Professional grooming and a positive attitude at all times. Fluency in English; additional languages are an advantage. Your team and working environment: We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.?