Sales Development Representative

Guusto is on a mission to help build amazing company cultures where people feel appreciated, engaged, and inspired. We partner with HR leaders to deliver flexible, meaningful recognition programs that employees actually love. Since 2020, we have grown over 400 percent and are proud to be the number one highest rated recognition and rewards platform on G2 and Capterra, with over 3,000 five star reviews. Our customers include Canada Life, Levi’s, Maple Leaf Sports and Entertainment, Fairmont Hotels, and thousands more.We’re looking for a hungry and driven Sales Development Representative who thrives on pushing opportunities forward. In this role, you won’t just be responding to inbound leads; you’ll actively drive opportunities forward using thoughtful discovery, rigorous qualification, and well-timed urgency. You’ll own smaller-value deals end-to-end and partner with Account Executives on mid-market and enterprise opportunities, proactively stepping in when customer intent is unclear.This is a relationship building role for someone who’s comfortable being in front of customers, naturally curious about how organizations buy, and who loves making progress, not being passive.\nWhat You’ll DoRespond inbound leads, ensuring quick and high-quality first engagementProactively drive opportunities, reaching out when customer interest is warm but not fully formedConduct discovery conversations to understand customer business needs, pain points, and buying processesMake judgment calls on qualification, deal priority, and next steps, including when to advance, nurture, or disqualify leadsOwn and close smaller value opportunities end-to-end, from qualification to closeQualify and hand off mid-market and enterprise opportunities to Account Executives, ensuring a smooth and seamless transitionEngage with customers to proactively move deals forward, especially when prospects are hesitant or unresponsiveHost product demos and webinars to educate prospects on employee recognition and Guusto’s valueRepresent Guusto at partner and industry events, engaging in meaningful conversations and booking qualified follow upsResearch attendees and execute personalized outreach after webinars and live eventsBuild customized demo environments within the Guusto platform, featuring customer logos, branding, and configurationMaintain accurate lead data in HubSpot, including status, qualification details, and pipeline statusCollaborate with our strategic partners (UKG, Dayforce, Paycor) to manage inbound partner leads and keep partner systems up to dateWhat We're Looking For2-3 years of SaaS experience in an inbound or outbound sales development roleProven ability to advance opportunities in ambiguous situations, not just respond to inbound demandStrong discovery and qualification skills with the ability to detect real buying signalsComfortable picking up the phone to create clarity, challenge assumptions, and push deals forwardAn ownership mindset that takes accountability for results, not just the activity that leads to themConfident communicator who can lead calls, demos, and conversations with customers at multiple levels of an organizationExperience supporting or coordinating full cycle sales from discovery through closeHands on experience using CRM software such as HubSpot or SalesforceAbility to tailor messaging to multiple audiences, from SMB through mid market and enterprise buyersHighly organized with the ability to manage multiple priorities while maintaining speed and qualityBonus Points if You HaveExperience closing smaller deals independentlyFamiliarity with hosting webinars or customer-facing presentationsHistory working with partners or within partner ecosystemsBackground in HR tech, employee recognition, or people-focused SaaS products\n$62,000 - $74,000 a year\nPlease mention the word **ANGELIC** and tag RMTY4LjExOS4xNjYuOTg= when applying to show you read the job post completely (#RMTY4LjExOS4xNjYuOTg=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.