Sales Development Representative
2024-10-17
Houston, TX, USA
Traxler Consulting, Inc.
Job DescriptionAt Traxler Consulting, we help Houston Companies with their IT and cybersecurity needs. Because were growing, were looking for a Sales Development Representative (SDR) to help support our growth. Were looking for a results-driven representative to actively seek out and engage customer prospects.Job Responsibilities Making phone calls to follow up on direct mail marketing. The number of phone calls will average 2.2x the number of direct mailers sent.Cleaning contact data by internet scraping, and making outbound callsManaging our company Excel file or HubSpot account with our raw list and clean list.To call (follow up) on inbound leads to qualify and book consults.3-5% of the outbound calls should be Correct Connects (i.e. you spoke to the decision maker, or the person addressed on the mailer).Recording the cleaning process, and follow-up phone calls for quality review (3CX recordings).To make outbound calls to various lists of prospects as directed. This includes making the calls on the days they are supposed to be completed, according to that campaigns cadence, scripts and process. To accurately track all activities (calls, contacts, scheduled appointments, sat appointments, etc.) and submit those reports by Friday, close of business, for that week. To confirm and concierge all appointments you book, as well as self-booked appointments assigned to you. To assist in qualifying, confirming and rescheduling self-booked appointments. To follow up on no-shows and cancellations to attempt to reschedule them. To keep detailed notes on calls and communications in our CRM. To use the CRM, appointment core, dialer and other technology. To complete all tasks set for you in the CRM on time and as directed. To be aware of all current mailings and promotions so you can answer questions when asked by prospects youre calling on. To be a serious student of this sales playbook and process so you follow it to the letter, offering suggestions on how to make it better. SkillsProven work experience as a phone representative making outbound callsBasic computer skills including ExcelHighly motivated and target drivenPrioritizing, time management and organizational skillsFluent in English and Spanish Job Type: Part-TimeSalary: Experience level: 2 yearsSupplemental pay types: Bonus pay based on performanceWeekly day range: Monday to Friday 9:00 AM 4:00 PM