Sales Operations & Order Processing Analyst II

2024-11-16
USA
Nozominetworks
Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT Cybersecurity. We have hundreds of customers in more than 30 countries and we’re just scratching the surface.

Sr. Sales Ops Analyst Contractor
Nozomi is looking for a detail oriented Sales Operations Analyst/Senior Analyst who thrives in a fast paced environment. This role will provide the Sales organization with reliable and high-quality operational support. In addition to enhancing and supporting Sales tools, this person will provide analytics, and work with stakeholders across the organization in order to drive operational efficiency.
Responsibilities include but are not limited to:

Manage the day-to-day set up and administration of Salesforce.com for CRM, DealHub for CPQ, and other related Sales platforms
Develop customized features and solutions using the Salesforce toolset, including custom objects and fields, validation rules, workflows, approval processes, etc.
Drive Sales projects and system enhancements with an emphasis on streamlining the end-to-end Sales process
Design, build, and maintain Sales reports and dashboards
Apply quantitative and qualitative analysis to tell the story behind the numbers
Identify and resolve bottlenecks within the Sales process
Provide the field teams with set-up and training on Sales platforms and Sales processes
Document Sales processes and workflows and provide recommendations for improvements
Ensure high data integrity across Sales platforms

Critical skills

Salesforce.com Administrator (required)
Experience using a CPQ system (preferably DealHub)
Strong MS Excel skills
Ability to handle concurrent projects, work in a fast-paced environment, and meet tight timelines
Acute attention to detail, process oriented mindset, and customer centric can-do attitude
Strong initiative and confidence to complete projects with limited supervision

Experience requirements

BA/BS degree in a technical or business oriented field
3-5 years of strong analytical and problem solving experience in Sales Operations
Proven experience driving projects through completion



Who we are and what we stand for:
Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We’re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents. If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.
Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.
Our Global Benefits
All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as:

Health & Wellness
Financial
Work-Life Balance
Unparalleled Flexible Time-Off

Need to know information
Successful candidates will be subjected to background verification checks.
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