Sales Support

MARKET LEADER has an immediate opening for a Customer Service / Sales Support Representative. We are a thirty-year-old, International, Inc 500 Company in the Pittsburgh Strip District. This position requires Excellent Communication and Customer Interaction Skills to help support our Sales Department service our Retail Customers across the United States and Worldwide.Responsibilities:Main goal will be supporting our sales department to ensure customer satisfactionHelp maintain customer relationshipsExtensive telephone and email supportSales Responsibility - Sales order entry, customer communicationsProcessing customer returns and creditsAssisting other areas within company as neededQualifications:Previous successful experience in sales environment or customer serviceExcellent communication skillsProblem solving and time management skillsComputer proficiency and ecommerce knowledge is essentialERP software experience