Senior Analyst
2024-09-21
USA
Angi
Angi® is transforming the home services industry, creating an environment for homeowners, service professionals and employees to feel right at “home.” For most home maintenance needs, our platform makes it easier than ever to find a qualified service professional for indoor and outdoor jobs, home renovations (or anything in between!). We are on a mission to become the home for everything home by helping small businesses thrive and providing solutions to financing and booking home jobs with just a few clicks.
Over the last 25 years we have opened our doors to a network of over 200K service professionals and helped over 150 million homeowners love where they live. We believe home is the most important place on earth and are embarking on a journey to redefine how people care for their homes. Angi is an amazing place to build your dream career, join us—we cannot wait to welcome you home! About the role
We are seeking an experienced and data-driven Senior Analyst to join our team as a senior individual contributor. This role will focus on optimizing the performance of our home repair and online marketplace platform by leveraging advanced analytics to drive strategic business decisions. You will work closely with product managers, marketing, and operations teams to analyze consumer behavior, market trends, service provider performance and platform efficiency. As a key contributor, you will provide data-backed insights to enhance the user experience, increase platform engagement, and improve operational efficiency.
What you'll do
Analyze user behavior, marketplace dynamics, and service provider performance to identify growth opportunities and areas for improvement
Develop predictive models to enhance marketplace matching (e.g., home repair service providers to customers), pricing optimization, and user retention strategies
Work cross-functionally to provide data-driven insights for feature enhancements, platform updates, and A/B testing initiatives
Present findings and recommendations to senior leadership, contributing to overall business strategy and platform growth
Create dashboards and reports to monitor key marketplace metrics (e.g., response times, job completions, user satisfaction) in real-time
Ensure data integrity by collaborating with data engineering teams to maintain accurate, scalable data solutions
Stay current with trends in the home services industry, online marketplace developments, and emerging data tools to keep our platform competitive
Who you are
Bachelor's degree in Data Science, Economics, Statistics, Business, or a related field required, Master's degree preferred
5+ years of analytical experience in an e-commerce, marketplace, or home services-related field
Strong proficiency in SQL as well as data analysis tools such as Python or R
Expertise in data visualization tools such as Tableau, Power BI, or Looker
Proven ability to develop and apply predictive models to enhance marketplace performance
Ability to manage ambiguity and drive actionable results
Strong communication skills to present complex data to cross-functional teams and non-technical stakeholders
Experience collaborating with stakeholders and aiding in strategic and data-driven decision-making
Ability to manage multiple projects independently in a fast-paced environment
We value diversity
We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.
Compensation & Benefits
The salary band for this position ranges from $85,000 - $150,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living.
This position will be eligible for a competitive year end performance bonus & equity package
Full medical, dental, vision package to fit your needs
Flexible vacation policy; work hard and take time when you need it
Pet discount plans & retirement plan with company match (401K)
The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world
#LI-Remote
Over the last 25 years we have opened our doors to a network of over 200K service professionals and helped over 150 million homeowners love where they live. We believe home is the most important place on earth and are embarking on a journey to redefine how people care for their homes. Angi is an amazing place to build your dream career, join us—we cannot wait to welcome you home! About the role
We are seeking an experienced and data-driven Senior Analyst to join our team as a senior individual contributor. This role will focus on optimizing the performance of our home repair and online marketplace platform by leveraging advanced analytics to drive strategic business decisions. You will work closely with product managers, marketing, and operations teams to analyze consumer behavior, market trends, service provider performance and platform efficiency. As a key contributor, you will provide data-backed insights to enhance the user experience, increase platform engagement, and improve operational efficiency.
What you'll do
Analyze user behavior, marketplace dynamics, and service provider performance to identify growth opportunities and areas for improvement
Develop predictive models to enhance marketplace matching (e.g., home repair service providers to customers), pricing optimization, and user retention strategies
Work cross-functionally to provide data-driven insights for feature enhancements, platform updates, and A/B testing initiatives
Present findings and recommendations to senior leadership, contributing to overall business strategy and platform growth
Create dashboards and reports to monitor key marketplace metrics (e.g., response times, job completions, user satisfaction) in real-time
Ensure data integrity by collaborating with data engineering teams to maintain accurate, scalable data solutions
Stay current with trends in the home services industry, online marketplace developments, and emerging data tools to keep our platform competitive
Who you are
Bachelor's degree in Data Science, Economics, Statistics, Business, or a related field required, Master's degree preferred
5+ years of analytical experience in an e-commerce, marketplace, or home services-related field
Strong proficiency in SQL as well as data analysis tools such as Python or R
Expertise in data visualization tools such as Tableau, Power BI, or Looker
Proven ability to develop and apply predictive models to enhance marketplace performance
Ability to manage ambiguity and drive actionable results
Strong communication skills to present complex data to cross-functional teams and non-technical stakeholders
Experience collaborating with stakeholders and aiding in strategic and data-driven decision-making
Ability to manage multiple projects independently in a fast-paced environment
We value diversity
We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.
Compensation & Benefits
The salary band for this position ranges from $85,000 - $150,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living.
This position will be eligible for a competitive year end performance bonus & equity package
Full medical, dental, vision package to fit your needs
Flexible vacation policy; work hard and take time when you need it
Pet discount plans & retirement plan with company match (401K)
The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world
#LI-Remote