Senior Business Analyst

Company DescriptionWe are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18500+ experts across 26 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!Job DescriptionWe are seeking a highly skilled Senior Business Analyst who is a native Russian speaker, fluent in English, with extensive experience in the eCommerce domain.The position requires flexibility to work during Indian Standard Business Hours.Key Responsibilities:Business Analysis:Collaborate with stakeholders to gather and document business requirements, user stories, and process flows.Translate business needs into functional and technical specifications for eCommerce solutions.Analyze and map business processes, identifying gaps and opportunities for improvement.eCommerce Expertise:Lead the design and implementation of eCommerce solutions, ensuring alignment with business goals and technical requirements.Serve as the subject matter expert for eCommerce-related issues, providing recommendations and best practices.Collaborate with the development team to ensure the platform meets functional and performance requirements.Stakeholder Management:Act as a liaison between business users, technical teams, and third-party vendors to ensure smooth project execution.Conduct workshops and training sessions with business stakeholders to facilitate the adoption of new systems and processes.Project Support:Assist in project planning, task prioritization, and timeline management.Ensure project deliverables are completed within scope, time, and budget.Participate in testing, validation, and go-live activities for the eCommerce platform.Communication and Documentation:Maintain clear and concise communication with stakeholders in both Russian and English.Prepare comprehensive business and functional documentation, including requirement documents, user guides, and test plans.Qualifications Native Russian speaker with full professional proficiency in English (both written and verbal).Minimum of 10+ years of experience as a Business Analyst, with at least 3+ years working in eCommerce domains.Proven experience in leading eCommerce implementations and supporting large-scale, multi-channel projects.Technical Skills:Strong understanding of eCommerce business models (B2B, B2C), product lifecycle management, and customer journeys.Familiarity with system integration methods such as REST APIs, web services, and third-party plugins.Soft Skills:Excellent analytical, problem-solving, and decision-making skills.Strong interpersonal and communication skills, with the ability to manage relationships across teams and regions.Ability to work independently, as well as collaborate effectively in a team environment.Additional InformationWork Timings: Must be available to work during Indian Standard Business Hours.Preferred Qualifications: Familiarity with Agile and Scrum methodologies.Experience with other eCommerce platforms (Magento, Shopify, etc.) is a plus.Previous experience working in global, distributed teams.