Senior Program Manager

Beacon Biosignals is on a mission to revolutionize precision medicine for the brain. We are the leading at-home EEG platform supporting clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our FDA 510(k)-cleared Dreem EEG headband and AI algorithms enable quantitative biomarker discovery and implementation. Beacon’s Clinico-EEG database contains EEG data from nearly 100,000 patients, and our cloud-native analytics platform powers large-scale RWD/RWE retrospective and predictive studies. Beacon Biosignals is changing the way that patients are treated for any disorder that affects brain physiology. We are seeking a customer-focused Senior Program Manager to join us in our mission to make brain monitoring easily accessible, interpretable, and actionable. As a Senior Program Manager, you'll work with neurologists, research scientists, data scientists and engineers to deliver high-quality, reproducible analysis products that drive advancements in brain heath. This role reports to the Program Management Director and is in our Business Development domain.Beacon's robust asynchronous work practices ensure a first-class remote work experience, but we also have in-person office hubs located in Boston, New York and Paris. What success looks like:Work with the team to develop project plans and execute those plans to timelines and budgetAdapt plans to changing customer needs and/or changes in analysis approach as new findings are revealedServe as a primary contact point for the customer, ensuring timely response and communicationEnsure appropriate and timely decision-makingSupport data collection from customers and collaborators, and ensuring compliance to data onboarding protocolsEnsure compliance with operating procedures and standards for data extraction processes, visualization and data governanceDocument and organize requirements, success criteria, milestones and deliverables for projectsWhat you will bring:You have a knack for finding the best times to deliver helpful reminders that keep people and the project on trackYou ask questions that help the team uncover dependencies, identify priorities, and anticipate where new quality checks will be neededYou capture key takeaways from conversations in well-structured notes made visible to the entire teamYou track multiple threads in conversation and ensure all important topics are fully addressedYou facilitate productive meetings and ensure input from all team members is heardYou've been known to work and re-work a written communication until you are satisfied it is clear and conciseYou know how to figure out what the team should do first and whyYou're known for catching little errors and inconsistencies that affect the quality of a deliverableYou've successfully managed complex projects that require the involvement of cross-functional teams and/or you've unsuccessfully done so and know what went wrong and what you'd do differentlyWhen presented with data and charts, you research and ask questions until you understand what the chart is sayingYou are interested in learning more about the pharmaceutical industry and clinical trialsYou are interested in learning more about analytics, statistics, and/or machine learning