Solution Architect

2024-08-21
Colombia
Cleafy
Cleafy is a SaaS company, a team of fraud hunters, cybersecurity experts, data scientists, and software engineers that since 2014 share the same dream: make technology a safer place.
Every day, we work side by side with our customers to help them safely navigate digital opportunities, while growing their business.
Cleafy has recently secured a €10 million Series A capital raise from United Ventures to fund its international expansion.
We are looking for a talented Sr. Solution Architect who is eager to help protect primary Global Financial Institutions from the most advanced attacks and fraud patterns. Cleafy Solution Architect must be able to earn each customer's respect and trust through knowledge and service delivery principles, understanding how these fit into our customer's overall environment.
As part of the Cleafy Customer Success team, you will support our customers in deploying and integrating Cleafy Platform solutions to manage frauds at scale. A successful candidate must be action-oriented, capable of effectively identifying customers' needs, and help solve complex technical problems with the ability to present to various external audiences.‍
Responsibilities
Design and validate the high-level architecture of the solution (data flows, integration methods, technical processes) in relation to customers' requirements and existing infrastructureLead, review, and validate technical and functional aspects of a customer integration project including assessment, configuration, debugging, documentation, testing, and go-live supportIdentify customer needs and map them to technical requirementsIdentify technical risks and provide mitigation strategiesInvestigate and resolve technical problems as they ariseContribute to the development of standardized processes and best practices to ensure continuous improvement in the efficiency and effectiveness of the deployment processCreate and maintain documentation regarding installations, procedures, and incidentsEngage with customers and guide them in the full adoption of the productWork on new and existing product initiatives and take a lead role in the definition of various product directionsParticipate actively in hiring activities, training, and team-building activities.Other responsibilities as assigned
Requirements
5+ years of experience working on system integration in complex enterprise environmentsStrong technical knowledge in application delivery controllers and load balancers and in one or more other relevant areas for the Cleafy business, like WAF, end-point security, incident response, or network managementIn-depth knowledge of TCP/IP, HTTP, HTML, JavaScript, and other technologies involved in delivering sophisticated web servicesKnowledge of Docker/Podman container toolsExperience with at least one of the main cloud providers' platforms.Excellent written and verbal EnglishStrong problem-solving skills, ability to analyze complex scenarios, and use a systematic approach to gain quick resolutionBasic knowledge of cybersecurity principles and best practicesStrong communication skills (written and verbal) and presentation skillsProactivity and objectives-oriented mindsetFluent in written and spoken EnglishSelf-starter, quick learner, and motivated individualTeam member attitudeRequires availability for travel to meet customersWillingness to adapt and learnFull-time, flexible working hours
Plus
BS/MS in Engineering, Computer Science, Math, Physics, or related disciplinesProficiency in Spanish, French, or German, both written and spokenBasic understanding of Android and iOS platforms and ecosystems Scripting experience in PowerShell, Bash, and/or PythonCISSP, CEH, Security+, Network+ or similar certifications
Why you should join Cleafy
Hybrid or remote job. You choose!Attractive packages based on skills and experienceInternational environment with significant challenges to be met every dayPersonalized support to accelerate your professional growthLatest technologies and being encouraged to bring your flair to the role
Working at Cleafy means being part of a group of people that support, respect, and inspire one another, no matter what.
That's why we have been certified by Great Place to Work® (find our page on bit.ly/BestWorkplace-Cleafy).
We are literally changing the status quo in fighting online fraud, and we need great people for that.
Do you have what it takes to be part of the Cleafy family?
Cleafy is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any kind. Our company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cleafy are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, age, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.