Staff Augmentation Specialist

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. Coordinates with Resource Coordinators, Delivery Managers and Technical Leads to understand external staffing requirements on client engagement projects for all geographies and Practices. Works with Delivery Manager(s) and Practice Manager(s) to identify appropriate resources based on requested skills, geographic location, and working hours. Coordinates a variety of tasks such as liaising with Agencies and Independent Contractors for temporary staffing needs, reviewing candidate’s resumes, scheduling interviews, reviewing feedback, confirming allocation, creating contracts, onboarding individuals, issue management and relationship management with Partner Agencies. This individual also collaborates in the development of processes and systems to identify, track, action and report on Subcontracting. A Staff Augmentation Specialist must be an excellent communicator, be able to foster relationships with both employees and external partners and individuals. Ideally, they should have experience in recruitment, or project Coordinator roles. They must have great attention to detail, be extremely organized and collaborative. Roles & ResponsibilitiesLiaising with agencies and Independent Contractors to fill vacancies in a timely mannerFacilitate the priority and fulfillment of external staffing requestsMaintain awareness of existing or potential external resource escalation issues and recommend resolutionScheduling external resource interviews with technical employees and Delivery ManagersSupporting candidate screening processes Organize and implement sustainable Subcontracting and Partnership strategy Identify hard to fill roles and take proactive actionsAssist in subcontractor onboardingGather feedback on performance and mitigate risksIdentify and measure Subcontracting KPIsPrepare and present KPI reportsCreate and submit reports for upper managementUses sound judgment, application of general business principles and demonstrates initiative in carrying out assigned dutiesEnsures the internal PSA tool is up to date to enable operations run smoothlyIdentify improvements that can be made to existing processesFollow Resource Management GovernanceMay perform other duties as requiredQualificationsMinimum education of bachelor’s degree requiredHighly effective communication, influence, analytical and organizational skillsCross-Functional collaboration, effective multi-tasking, and coordination with many functional groupsAbility to work independentlyStrong working knowledge of Microsoft Office productsAdvocate for continuous improvementOutstanding organizational and time-management skillsCritical thinker with a problem-solving mindReliable with respect to confidentiality Why AHEAD:Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details.