Support Technical Engineer
2024-11-12
Philippines
Offensive Security
About OffSec
Founded in 2007 by the creators of Kali Linux, OffSec (formerly known as Offensive Security) is the leading provider of continuous professional and workforce development, training, and education for cybersecurity practitioners. OffSec’s distinct pedagogy and practical, hands-on learning help organizations fill the infosec talent gap by training their teams on today’s most critical skills.
Become a part of our global presence and work from anywhere. With team members in over 40 countries, we believe in inspiring people of all backgrounds and communities. The OffSec team is composed of diverse, internationally published authors, conference speakers, and seasoned information technology professionals from both the private sector and governments worldwide.
Excited about our mission and what we do? Apply and join us
About the Job
The Support Technical Engineer will join the software development team in supporting content publishing by working with both engineering and content developers to get the content to the databases and environments for testing and production via CI/CD operations.
Duties and Responsibilities
Provide data support working within tight deadlines
Development, administration, and maintenance of CI/CD pipelines
Provide support to developers with query or DDL enhancements.
Communicates on project/task status clearly and effectively with internal team, the management team, development team, and project managers
Develop and assist with database queries for content releases to the platform.
Technical documentation and knowledge sharing inside and outside the team
Identify bottlenecks in existing processes and take ownership on improving workflow
Resolve technical issues, analyze root cause, and determine corrective and preventative actions
Research new tools to simplify and improve existing processes
Work with developers to establish best practices
Moves fast, bias towards action, follows the cycle of coding, iterating, testing, deploying and optimizing websites
Other duties as needed
Qualifications
3+ years of database development experience
3+ years of application developer and/or devops experience
Works well with people in different timezones, across cultures
Hands-on experience with MySQL table design, querying, indexing, and debugging
Strong communication skills for both listening and responding in a timely manner
Strong logical thinker, capable of identifying issues through sound logical derivations
Strong analytical skills, ability to methodically use hypothesis-driven approach to solve problems associated various data issues
Concise and clear written and verbal communications skills
Extremely good with attention to detail
Experience working with GIT versioning and best security and development practices
Experience in Node.js is preferred
Understanding of Microservice architecture based on 12-Factor application development practices
A self starter, a go getter, a creative and practical problem solver
Work Location and Hours
This role is a full-time salaried position. It is a fully remote position located in the Philippines. Work hours for this position are flexible and will be performed from a home office.
Direct Reports
This position has no direct reports.
OffSec provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Founded in 2007 by the creators of Kali Linux, OffSec (formerly known as Offensive Security) is the leading provider of continuous professional and workforce development, training, and education for cybersecurity practitioners. OffSec’s distinct pedagogy and practical, hands-on learning help organizations fill the infosec talent gap by training their teams on today’s most critical skills.
Become a part of our global presence and work from anywhere. With team members in over 40 countries, we believe in inspiring people of all backgrounds and communities. The OffSec team is composed of diverse, internationally published authors, conference speakers, and seasoned information technology professionals from both the private sector and governments worldwide.
Excited about our mission and what we do? Apply and join us
About the Job
The Support Technical Engineer will join the software development team in supporting content publishing by working with both engineering and content developers to get the content to the databases and environments for testing and production via CI/CD operations.
Duties and Responsibilities
Provide data support working within tight deadlines
Development, administration, and maintenance of CI/CD pipelines
Provide support to developers with query or DDL enhancements.
Communicates on project/task status clearly and effectively with internal team, the management team, development team, and project managers
Develop and assist with database queries for content releases to the platform.
Technical documentation and knowledge sharing inside and outside the team
Identify bottlenecks in existing processes and take ownership on improving workflow
Resolve technical issues, analyze root cause, and determine corrective and preventative actions
Research new tools to simplify and improve existing processes
Work with developers to establish best practices
Moves fast, bias towards action, follows the cycle of coding, iterating, testing, deploying and optimizing websites
Other duties as needed
Qualifications
3+ years of database development experience
3+ years of application developer and/or devops experience
Works well with people in different timezones, across cultures
Hands-on experience with MySQL table design, querying, indexing, and debugging
Strong communication skills for both listening and responding in a timely manner
Strong logical thinker, capable of identifying issues through sound logical derivations
Strong analytical skills, ability to methodically use hypothesis-driven approach to solve problems associated various data issues
Concise and clear written and verbal communications skills
Extremely good with attention to detail
Experience working with GIT versioning and best security and development practices
Experience in Node.js is preferred
Understanding of Microservice architecture based on 12-Factor application development practices
A self starter, a go getter, a creative and practical problem solver
Work Location and Hours
This role is a full-time salaried position. It is a fully remote position located in the Philippines. Work hours for this position are flexible and will be performed from a home office.
Direct Reports
This position has no direct reports.
OffSec provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.