Technical Account Manager

ProjectThe project aims to strengthen the Partnerships division by hiring a new Technical Account Manager/Key Account Manager (TAM/KAM) to provide excellent service to clients in Asia and the Middle East. The role involves understanding clients’ technological needs, presenting potential solutions, managing the implementation and distribution of products, and prioritizing and resolving key incidents.The company operates in the travel technology sector, providing advanced solutions for managing connections between service providers and clients. Its platform facilitates the integration and optimization of data, enhancing efficiency and competitiveness in the travel and tourism industry.RoleThe Technical Account Manager/Key Account Manager will act as the main liaison between clients and engineering teams, offering technical support and advice on product implementation. The candidate is expected to identify and resolve critical issues, manage key account incidents, prepare necessary reports, and hold regular meetings with partners to understand their priorities and concerns.QualificationsPassion for technologyPresentation skills and a negotiating attitudeProactivity and the ability to propose solutions quicklyAbility to work in a team (Partnerships, Engineering, Billing, etc.)Strong written and oral communication and interpersonal skillsAnalytical skills and critical thinkingEnjoy working in an organized mannerFluency in Spanish and English, as both languages will be used dailyWhat they offerOpportunity to play a key role where engineering and business development convergeYearly corporate bonusQuarterly Sales IncentiveFlexible work hours plus hybrid remote policyStart-up mentality: fast-paced and constant change