Technical Program Manager

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.Position Summary:We are seeking an experienced Technical Program Manager (TPM) to lead cross-functional teams in delivering complex technical projects. The TPM will oversee all stages of product development—planning, execution, and delivery—while ensuring alignment with business goals, technical requirements, and timelines. Acting as a bridge between technical teams and product managers, the TPM will drive teams to meet ambitious yet achievable deadlines. This role demands a strong grasp of technology and project management best practices to ensure the successful execution of large-scale programs. Required Skills, Knowledge & Abilities:Experience: 5+ years of experience managing complex technical projects in software development, infrastructure, or a related field. Technical Background: Bachelor’s degree in Computer Science, Engineering, or related technical field, or equivalent work experience. Proven understanding of software development life cycle (SDLC), APIs, cloud infrastructure, and/or enterprise systems. Communication Skills: Excellent verbal and written communication skills with the ability to translate complex technical concepts to non-technical stakeholders. Problem-Solving: Strong analytical skills with the ability to identify, prioritize, and resolve issues that could affect project timelines or deliverables. Tools: Proficiency with project management and collaboration tools such as Jira, Confluence, Slack, SharePoint, LucidChart. Results-Driven: Strong attention to detail, with a focus on delivering projects on time, within scope, and with a high degree of quality. Additionally, ability to drive team delivery to timelines as appropriate, in partnership with engineering management. Preferred Qualifications: Experience working in a fast-paced, agile development environment. Hands-on experience with DevOps, CI/CD pipelines, cloud platforms (AWS, GCP, Azure), and microservices architecture. Experience managing large-scale enterprise programs with multiple dependencies and stakeholders. Certifications in project management, such as PMP (Project Management Professional), CSM (Certified ScrumMaster), or KMP (Kanban Management Professional). Essential Job Duties & Responsibilities:Program Management: Lead the end-to-end lifecycle of technical projects, from conception and planning through execution, delivery, and post-launch support. Leadership: Lead cross-functional teams, inspire collaboration, and drive consensus among diverse stakeholders. Foster a collaborative environment and guide teams toward the successful delivery of project milestones.Initiative: Work independently to deliver significant value to technical cross-functional delivery teams.Cross-Functional Collaboration: Work closely with product managers, engineers, designers, QA, and other stakeholders to define project goals, milestones, and deliverables.Technical Expertise: Have a solid understanding of the technical architecture and underlying systems to facilitate informed decision-making and guide technical discussionsTimeline and Resource Management: Create detailed project plans, partner with eng management to allocate resources effectively, and manage timelines to ensure successful delivery within scope and budget.Risk Management: Identify potential risks, develop mitigation strategies, and communicate risks and status updates clearly to stakeholders. Stakeholder Communication: Provide regular project updates to stakeholders, ensuring that expectations are aligned and all necessary parties are informed of progress and any changes. Process Improvement: Continuously seek ways to improve project management processes, ensuring that lessons learned are applied to future initiatives for increased efficiency and success. Dependency Tracking: Track and manage interdependencies across teams and programs to ensure that potential conflicts or delays are addressed proactively. Metrics and Reporting: Define and track key metrics to assess project success, identify bottlenecks, and continuously optimize performance. Agile Coaching: Provide guidance and coaching on Agile practices when necessary, helping teams implement best practices and improve overall performance without direct involvement in day-to-day operations.Additional Information Regarding Job Duties and Job Descriptions:Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!