Technical Writer Intern

InfluxData is the creator of InfluxDB, the leading time series platform used to collect, store, and analyze all time series data at any scale. Developers can query and analyze their time-stamped data in real-time to discover, interpret, and share new insights to gain a competitive edge. InfluxData is a remote-first company with a globally distributed workforce. For more information, visit www.influxdata.com.At InfluxData, we focus on developer happiness and the fastest time to awesome. At the core of this mission is a commitment to open source and the amazing community that contributes to it every day. We are the company supporting InfluxDB, the most popular Time Series Database in the world, and the open source products that power the InfluxData platform.In this role, you’ll be a Technical Writer focused on documenting our database product portfolio, including our Open Source, Commercial, On-Premise, and Cloud-based products. You will test and document SQL and InfluxQL query languages, Query, Write, and Management APIs, as well as visibility and management tools.You’ll collaborate with our world-class engineers and product team to oversee the prioritization and planning of new or enhanced documentation, and make sure that our documentation accurately represents our product capabilities.You’ll work with modern documentation tooling as well as internal and user-facing AI tools to ensure that our documentation provides accurate answers to users’ questions.What you’ll do:Document new features and capabilities as they are released by the engineering team.Collaborate with engineers, product managers, and other departments to gather information and ensure accuracy in documentation.Test and validate those features against the documentation you have developed.Work in a docs-as-code environment to draft, edit, and proofread technical documents and user guides.Participate in regular planning meetings with the product team.Optimize documentation for search and AI retrieval.Configure and use custom GPTs to improve documentation and assist users.Contribute and review blog posts that highlight new features and capabilities.Follow established documentation standards and guidelines.Incorporate the latest best practices and tooling to improve documentation quality and user experience.What we're looking for:Currently pursuing, or recently completed, a degree in Technical Writing, English, Communications, Computer Science, or a related fieldStrong written language skillsExperience using git, GitHub, Markdown, and HTMLBasic understanding of HTTP, REST, and how to test and evaluate APIs and other software componentsExperience installing, configuring, using, and troubleshooting software and command-line toolsProgramming and database querying skills (academic or professional)Familiarity with and ability to adapt to established technical writing style guidesInterview Information:Our interview process begins remotely. Interviews are typically conducted via Zoom. To ensure every candidate can participate, please let us know if you are unable to access Zoom. Some roles may require an in-person meeting with a team member as part of the final stage.We offer fantastic benefits for full time employees; in the US these include:Medical/dental/vision insurance with 100% coverage for employees and dependentsCompany contribution to your FSAFlexible Time Off - take the time you needLife Insurance, short and long term disability insurance401(k)Wellness programsAnnual professional development budgetFinancial planning and legal adviceOur Core ValuesOur employees are the heart of the company and only by having a core set of beliefs and values will we be successful. We hire and live by these core values:We value each otherWe get stuff doneWe believe humility drives learningWe embrace failureWe are committed to open sourceVisit our careers page to learn more about working at InfluxData.InfluxData is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other categories protected by applicable law. To view our Know Your Rights Poster click HERETo view our CCPA policies click HEREIf you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by reaching out to the recruiting team by emailing [email protected]. InfluxData does not accept unsolicited resumes from headhunters and recruitment agencies through our website, job board or directly to employees. InfluxData will not pay fees to any third-party agency, headhunter or company that does not have a signed agreement for this position in place.Beware of job scams and fraudulent offers! Our recruiters use @influxdata.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank accounts or social security numbers. If you have been contacted by someone claiming to be from InfluxData from a different domain about a job offer, please report it as potential job fraud to law enforcement and to [email protected].